[robbielink]

Great, thanks! I figured there were shortcodes to do something like that. I’ll try these out. I continue to be impressed by the versatility of this plugin. And the support!

[robbielink]

Thanks for replying!

So this is somewhat setup/configuration related issue. MailPoet won’t let you subscriber the same user twice. So if you are testing with an email address that is already on the list, they will give that error.

Neither the username or the email already existed on the account. At first I was testing by deleting a user (from both mailpoet and emember and wordpress) and reusing the same email but w/ a different username. But then I wondered if there was something lingering in the database from previous tests so I started using all new names and emails but still got the same errors.
The first error message happens when eMember is configured to NOT automatically add new members to the WordPress user list.
The second error message happens when eMember IS configured to add new members to WordPress.
But in all cases the user or his email does not already exist anywhere on the system.

I understand that the error message is coming from Mailpoet but I think it has to do with the way that the Newsletter Addon is connecting to Mailpoet. I have no trouble subscribing members directly through Mailpoet – it’s only when trying to do it through eMember.

I tried reinstalling both Mailpoet and the Newsletter Addon (and cleaning the database) but same results.
I would contact Mailpoet support but since their plugin works fine for me without trying to connect with eMember I don’t think they would be any help.

Suggestions?
Thanks!

[robbielink]

Some more info on the problem referred to in previous post:
That post was using eMember with the “Automatically create WordPress user” option UNchecked so no WP user was created.

I just tried with the create WP user option checked as ultimately that is what I want. Registered new member, member was successfully created in eMember and also created as a WP user as expected. The new member was added to Mailpoet subscriber list but IN THE TRASH with no list assignment and no confirmation email was sent from Mailpoet. The eMember log from that session is below with the relevant line being the MailPoet signup failure because “this user already exists”. But that username/email did NOT already exist nor did it ever.

In short: eMember works as expected, Mailpoet on its own works as expected. But the Newsletter Addon is not working properly for me. Please let me know if there are any settings I should try changing. Thanks! Robbie
——– log ———-
[02/16/2022 10:14 PM] – SUCCESS :Processing signup request of free membership with email confirmation for: ——@gmail.com
[02/16/2022 10:14 PM] – SUCCESS :reCAPTCH is valid… creating member account for: ——@gmail.com
[02/16/2022 10:14 PM] – SUCCESS :Sending registration completion email for free registration with confirmation to: ——@gmail.com
[02/16/2022 10:14 PM] – SUCCESS :Free registration with confirmation complete.
[02/16/2022 10:25 PM] – SUCCESS :Generate and send prompt to complete registration email. Sending email to: ——@gmail.com
[02/16/2022 10:25 PM] – SUCCESS :Completing the registration for premium membership account. Member Email: ——@gmail.com eMember ID: 37
[02/16/2022 10:25 PM] – SUCCESS :Updating premium member account data. eMember ID: 37
[02/16/2022 10:25 PM] – SUCCESS :Processing registration submission…
[02/16/2022 10:25 PM] – SUCCESS :Preserve role settings is enabled. So the corresponding WP user role will not be updated.
[02/16/2022 10:25 PM] – SUCCESS :Created WP User record using single site API. User ID: 30
[02/16/2022 10:25 PM] – SUCCESS :Preserve role settings is enabled. So the corresponding WP user role will not be updated.
[02/16/2022 10:25 PM] – SUCCESS :===> Performing autoresponder signup if needed <===
[02/16/2022 10:25 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[02/16/2022 10:25 PM] – SUCCESS :List name specified for this membership level is: 5
[02/16/2022 10:25 PM] – SUCCESS :MailPoet newsletter integration. Debug data: ——@gmail.com|5|tired|ofthis
[02/16/2022 10:25 PM] – FAILURE :MailPoet signup error: This subscriber already exists.
[02/16/2022 10:25 PM] – SUCCESS :End of membership level specific autoresponder signup.
[02/16/2022 10:25 PM] – SUCCESS :Performing global autoresponder signup if specified.
[02/16/2022 10:25 PM] – SUCCESS :End of global autoresponder signup.
[02/16/2022 10:26 PM] – SUCCESS :Authenticating login request for username: tiredadmin. Request came from IP Address: 98.26.104.170
[02/16/2022 10:26 PM] – SUCCESS :Authentication completed for username: tiredadmin. IP Address: 98.26.104.170
[02/16/2022 10:26 PM] – SUCCESS :Redirecting member to the after login redirection page.

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