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Rays Bone Formula

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  • October 7, 2012 at 5:03 am in reply to: eStore – Shipping Variations add Shipping Cost to Digital Products #49406
    Rays Bone Formula
    Member

    One other question… we added the affiliate login credentials to the top right side of our blog: [http://www.channeledreadings.com/CRNews/]

    We need to change the color of the credential text to WHITE because our back ground color is dark blue. How do we do that?

    October 7, 2012 at 4:49 am in reply to: eStore – Shipping Variations add Shipping Cost to Digital Products #49405
    Rays Bone Formula
    Member

    This information in your reply does not reflect what’s available to us in our American merchant panel. No such categories exist under “profile.”

    October 7, 2012 at 12:27 am in reply to: eStore – Shipping Variations add Shipping Cost to Digital Products #49403
    Rays Bone Formula
    Member

    PROBLEM – WP e-Store / manage products / Digital Content Details / Shipping & Tax … we uploaded the digital PDF, checked “downloadable” and have tax and shipping set to zero values. It still adds shipping to the final checkout screen on PayPal.

    FORUM – When testing the purchase of our digital product at checkout PayPal charges shipping of $3.95. So, we went to the forum and found this answer:

    from: Ivy – Administrator… If the shipping is getting added when you land on PayPal’s site then this means you have your PayPal Profile shipping setup in your PayPal merchant account.

    Please make sure in your PayPal account you have the “3rd party override shipping” setting checked. This will allow eStore to override the shipping setup and bypass the profile based shipping for eStore checkout. More details here:

    https://support.tipsandtricks-hq.com/forums/topic/using-paypal-profile-shipping-but-it-is-charging-for-digital-items

    PAYPAL TECH SUPPORT – There is no 3rd party override shipping setting to check or unchecked anywhere on merchant profile. There is no such thing. This support came from high level support staff at PayPal.

    URGENT – We just bought your WP e-Store plugin along with the WP Affiliate plugin got everything working correctly and at the final step we have this problem. Please get back to us ASAP to resolve this problem.

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