[nhshinobi]

Quick update: It was human error…mine!

When we added the $1.00 trial period we didn’t change the price field to reflect that. It was taking a payment for $1 but looking for the regular monthly rate of our subscription.

This cart is the best.

Thanks

Dennis

[nhshinobi]

I received the same message:

“Here are some more details for the exact cause of this transaction failure…

Wrong Product Price Detected! Actual Product Price : 249 Amount Paid: 1.00″

This is on a subscription product that has been working fine up till now. We recently added a thirty day trial for $1 in the product section.

I’m not sure why this came through. I have since updated my shopping cart to the current version.

Two questions:

1) what did I miss in the setup so this doesn’t happen again?

2) How do I fix the customer who this happened to? They are in limbo at this moment.

Thanks

I love these products!

Dennis

[Author]

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