You are here:
Quick update: It was human error…mine!
When we added the $1.00 trial period we didn’t change the price field to reflect that. It was taking a payment for $1 but looking for the regular monthly rate of our subscription.
This cart is the best.
I received the same message:
“Here are some more details for the exact cause of this transaction failure…
Wrong Product Price Detected! Actual Product Price : 249 Amount Paid: 1.00″
This is on a subscription product that has been working fine up till now. We recently added a thirty day trial for $1 in the product section.
I’m not sure why this came through. I have since updated my shopping cart to the current version.
1) what did I miss in the setup so this doesn’t happen again?
2) How do I fix the customer who this happened to? They are in limbo at this moment.
I love these products!