[lucidtv]

I’m on a robust VPN at site5.com and regularly serve 200gigs a month of 1gig+ files from another site.

Perhaps this new site is not setup properly? For this other site I’ve increased ram available to .php before, could I do the same in this case? I ask because it’s not mentioned as an option in “selling large files” link you sent.

I can, if need be, move things to Amazon, but I have ample room and speed via my regular server.

[lucidtv]

That file is indeed huge (400 megs, it’s the multimedia version of a book).

But the file does “complete” in Chrome, in seconds. But yes, it does not show up in the logs.

I’ve tried creating a link for the “normal” book 56 megs, same issue, a download but when loaded Adobe reader says” Acrobat could not open ‘Get Your Health Back Fast with Chinese Chi Kung.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).

To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.”

I’ve testing changing the link to a simple small .jpg to test, it seemed to work well.

[06/14/2012 6:03 PM] – Status : Unresolved DL file path = https://chikungretreat.org/XXXX.pdf

[06/14/2012 6:03 PM] – Warning : Invalid URL conversion target = /home/chikungr/public_html/member%20media/XXX.pdf

[06/14/2012 6:03 PM] – Advisory : Forcing “Do Not Convert” option.

[06/14/2012 6:03 PM] – Status : Resolved DL file path = https://XXXX.pdf

[06/14/2012 6:03 PM] – Advisory : No DL file path conversion performed on URL.

[06/14/2012 6:03 PM] – Status : Dispatching DL method = 1

[06/14/2012 6:03 PM] – SUCCESS : DL completed with no server-side errors detected.

[06/14/2012 6:05 PM] – Status : Unresolved DL file path = https://chikungretreat.org/member%20media/brown.jpg

[06/14/2012 6:05 PM] – Warning : Invalid URL conversion target = /home/chikungr/public_html/member%20media/brown.jpg

[06/14/2012 6:05 PM] – Advisory : Forcing “Do Not Convert” option.

[06/14/2012 6:05 PM] – Status : Resolved DL file path = https://chikungretreat.org/member%20media/brown.jpg

[06/14/2012 6:05 PM] – Advisory : No DL file path conversion performed on URL.

[06/14/2012 6:05 PM] – Status : Dispatching DL method = 1

[06/14/2012 6:05 PM] – SUCCESS : DL completed with no server-side errors detected.

[lucidtv]

[lucidtv]

Thank you for trying to help, I get this:

06/14/2012 4:08 PM] – Status : Unresolved DL file path = http://XXXXXXXXXmultimedia.pdf

[06/14/2012 4:08 PM] – Status : Resolved DL file path = /home/chikungr/public_html/membermedia/XXXXXXXXXXmultimedia.pdf

[06/14/2012 4:08 PM] – Status : Dispatching DL method = 1

I’ve tried with https and without. I had spaces in the file name, I took them out. Same problem.

[lucidtv]

I’m not usind pdf stamper.

I’ve turned on the debug logs but I don’t know how to read the .log files.

Another manual test in admin functions for the proper product number did the same thing. Empty .pdf with proper name. url is correct.

[Author]

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