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keiko1

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 9, 2011 at 4:30 am in reply to: Sales/Commissions not recorded #37384
    keiko1
    Member

    Just finished the PHP plugin installation and all seems to work. Again, should we leave the Paypal 3rd Party Cart Integration enabled or disabled. We use this paypal account with another site.

    Many Thanks for your help with this!

    October 9, 2011 at 3:49 am in reply to: Sales/Commissions not recorded #37383
    keiko1
    Member

    It appears that the PHP plugin was not installed. I was unable to complete the installation due to the web site’s server going down. I will complete it later. Is it ok to leave the Paypal 3rd Party Cart Integration enabled, or does this need to be disabled. We use the Paypal account with another site.

    October 9, 2011 at 1:43 am in reply to: Sales/Commissions not recorded #37381
    keiko1
    Member

    We put integrated option 2. It is recording the sale, but not the affiliate id or commission amount.

    <input type=”hidden” name=”custom” value=”<?php echo $_COOKIE; ?>”>

    I inserted the above coding on our store page with the two paypal buttons.

    Again, any help is appreciated.

    October 8, 2011 at 5:12 am in reply to: Sales/Commissions not recorded #37379
    keiko1
    Member

    Today our programmer deactivated the affiliate platform and reinstalled it with the original file. Nothing was done with the Paypal account. Is there a later version we should install? Sales data was not recorded with several test purchases made by someone else in our group.

    However, when I made a purchase I noticed I was redirected first to a Paypal thank you page, then to a page on our site. This purchase was recorded. I was not aware the Paypal account had been set up this way. I read several posts on the forum that sales data is not recorded until redirection to the website occurs. If this is the case my guess is that when earlier test purchases were made our testers did not allow for the redirection from the Paypal thank you page to our site to occur, thus no sales data was recorded. To test this theory we are going to remove the Paypal thank you page and have the redirection go a thank you page on our site. Do you think was the cause of our problem?

    If so, do you know whether it is possible to have Paypal redirect a purchaser from our webpage back to our webpage as contemplated but redirect purchasers from our other website to a paypal thank you page?

    Is there a a debug log or debug program just for use with the affiliate platform in case we need it?

    BTW, we noticed your click through to our site.

    Thanks again for your help with this.

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Viewing 4 posts - 1 through 4 (of 4 total)

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