You are here: Home
Support site for Tips and Tricks HQ premium products
Hi Admin,
Pardon me for not properly explaining the problem earlier: Once you purchase the ebook, there is no confirmation email being sent.
I tried enabling debug and running a test transaction to see what happens, but when debug was enabled the transaction didn’t go through at all. Paypal comes up with a ‘Things don’t appear to be working right now. Please try again later.’ message.
This message now appears with every transaction, regardless of the discount code or not. The transactions were going through before, but my problem was that the confirmation email was not being sent. Now customers cannot process a transaction at all.
Any solutions for this? I would really like to resolve this ASAP so customers can purchase my product.
Thank you!