You are here: Home
Support site for Tips and Tricks HQ premium products
I am having trouble with this exact issue. I generate an encrypted URL but it doesn’t work. I get this:
<Error>
NoSuchKey
<Message>The specified key does not exist.</Message>
<Key>MYIS/01mp3</Key>
<RequestId>15A77EA1C7C008FA</RequestId>
<HostId>
59S3NweXn2e4UD1nxByH6reSQgMXcCJ1nmXdY5njoJeHPaSpj0YD62wRXEDd+b2d
</HostId>
</Error>
Could you help me understand what to do? I have the product ID correct. The file downloads no problem when ordered. The problem is a customer who let his link expire and now I need to generate a new link. Thanks! John