[delcip]

Ok. That solves the mystery. The “downloadable” was unchecked but I had taken off the shipping charge for testing and just did a penny sale. So, when I add the shipping again, it will work. Makes total sense. Sorry I didn’t think of that.

[delcip]

I’ve been doing some testing of selling my product. My mom just went through the process and (I’m assuming) must not have her shipping information typed into her PayPal account. When the order was completed I do not have her shipping address in the manage customer area because neither WPeStore or PayPal asked for it. How can I be positive that shipping information will be collected? I did download and add the order management addon to my plugins but I still see no options about shipping information. Thanks for your help

[delcip]

I think I figured out the answer. PayPal collects the shipping information and because my product does not have a download, WPeStore will also show the shipping information with the customer information as well. PayPal will email me the customer information and I’m assuming I can view that on the PayPal website and I will be able to see the customer information in the WPeStore as well. Is this all correct?

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