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Tips and Tricks HQ Support Portal › Forums › General Stuff › Instructions/F.A.Q › You do not have sufficient permissions to access this page error
I found the following when the last time something similar happened to one of my customers site:
Example 1
The server was stripping some parts of the URL so it wasn’t going to the actual page eStore was trying to go to. This doesn’t mean it was a server issue. The customer changed the .htaccess file to do that for one his experiments and forgot to reverse the change.
So, this is what was happening:
The plugin was trying to go to the following URL when the “Add/Edit Products” link was clicked:
http://www.example.com/wp-admin/admin.php?page=wp_eStore_addedit
but the server was stripping the “admin.php” from the URL so it was ending up going to the following URL:
http://www.example.com/wp-admin/?page=wp_eStore_addedit
Obviously that’s not a correct URL and WordPress was displaying the “You do not have sufficient permissions to access this page” error.
Example 2
Another of my customer’s site had this same error and was accusing eStore to be the culprit. When I looked at the site I found that the problem was actually in the WordPress installation.
Basically, the customer changed the database prefix and didn’t update it in wordpress meta tables so it was throwing this error. This URL has detailed discussion on how to address this:
Example 3
Another of my customer’s site had this same error and it turned out that one plugin that he recently installed was doing this. This post helped him in identifying the rogue plugin:
So, if you are receiving the permissions error please check to make sure you haven’t done something similar.