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WP3 – Domain Level Lockdown – White screen

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP3 – Domain Level Lockdown – White screen

Tagged: eMember, lockdown, popup

  • This topic has 5 replies, 4 voices, and was last updated 11 years, 8 months ago by terungwa.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 14, 2010 at 7:56 am #1837
    Jan Michalicka
    Member

    Hi,

    I’ve enabled Domain level lockdown on my WP3 site and I see whitescreen on each page except Join Us page.

    What I’ve found is a problem in “emember_lockdown_popup.php”

    When I modified line:

    <div id=”lockdownbox” class=”modal”>

    to

    <div id=”lockdownbox” class=”modal” style=”display:block”>

    it starts working. Is this fix OK?

    September 15, 2010 at 1:32 am #24285
    amin007
    Participant

    It looks like a simple CSS conflict so yes the change you made is completely fine.

    September 9, 2013 at 6:14 pm #24286
    terungwa
    Member

    hi, i applied the same fix, and it is working too.

    However the form is located at the top left corner of the monitor screen rather than being centralised. What css solution may i apply to centralise the form.

    Here is the link to the page incase you wish to view how it looks

    [https://www.rubycore-ng.com/virtual-academy/forums/forum/members-support-forum/]

    Thanks

    September 9, 2013 at 6:17 pm #24287
    terungwa
    Member

    I wish to add that, this page was working perfectly well until yesteday, and I can’t figure out what may have caused the change. Though I recently installed an SSL certificate, but could that be a change factor? Is it possible that the styles in my theme are interfering with emember’s style rules?

    September 10, 2013 at 12:14 am #24288
    wpCommerce
    Moderator

    Hi, there is a JavaScript error coming from jquery.textfill.min.js file:

    Uncaught TypeError: Object [object Object] has no method 'textfill'

    Do you want to deactivate the plugin/theme which is including that script and see how it goes?

    You can also check for JavaScript errors by yourself. Please check the following link for instructions:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    September 10, 2013 at 6:46 pm #24289
    terungwa
    Member

    Issue resolved, but I still don’t know the root cause of the problem.

    I simply deactivated all plugins and changed to the default 2013 theme, and the javascript error disappeared.

    I reverted back to my old setup by reactivating each of the plugins, one at a time and finally changing back to my custom theme. At no point did the error show in the chrome console!!!; and the authentication required form is working now.

    Thanks for the tipandtrick!

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