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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP3 – Domain Level Lockdown – White screen
Hi,
I’ve enabled Domain level lockdown on my WP3 site and I see whitescreen on each page except Join Us page.
What I’ve found is a problem in “emember_lockdown_popup.php”
When I modified line:
<div id=”lockdownbox” class=”modal”>
to
<div id=”lockdownbox” class=”modal” style=”display:block”>
it starts working. Is this fix OK?
It looks like a simple CSS conflict so yes the change you made is completely fine.
hi, i applied the same fix, and it is working too.
However the form is located at the top left corner of the monitor screen rather than being centralised. What css solution may i apply to centralise the form.
Here is the link to the page incase you wish to view how it looks
[https://www.rubycore-ng.com/virtual-academy/forums/forum/members-support-forum/]
Thanks
I wish to add that, this page was working perfectly well until yesteday, and I can’t figure out what may have caused the change. Though I recently installed an SSL certificate, but could that be a change factor? Is it possible that the styles in my theme are interfering with emember’s style rules?
Hi, there is a JavaScript error coming from jquery.textfill.min.js
file:
Uncaught TypeError: Object [object Object] has no method 'textfill'
Do you want to deactivate the plugin/theme which is including that script and see how it goes?
You can also check for JavaScript errors by yourself. Please check the following link for instructions:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
Issue resolved, but I still don’t know the root cause of the problem.
I simply deactivated all plugins and changed to the default 2013 theme, and the javascript error disappeared.
I reverted back to my old setup by reactivating each of the plugins, one at a time and finally changing back to my custom theme. At no point did the error show in the chrome console!!!; and the authentication required form is working now.
Thanks for the tipandtrick!