WP ultimate lightbox sudently stop working

[uitecs]

Hello,

After ugrading to wordpress 4.2.1 (Latest wp version), WP ultimate lightbox stop working. The lightbox pop up but the video was not played.

I am using the latest version of WP ultimate Light box with Amazon CloudFront.

It was working fine 3 days ago before upgrading to wp 4.2.1

Here is the link

[http://uitecs.co.id/tes-wp-lightbox/] and

[http://uitecs.co.id/embedded/]

Please suggest me what should I do?

Thank You

[uitecs]

I want clarify that WP ultimate Lightbox stop working after upgrading from wp 4.2.1 to 4.2.2.

thanks

[wpCommerce]

Hi, 4.2.2 update may not have anything to do with it. We have tested cloudfront videos on our development site.

We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[uitecs]

Hi,

We have sent the credentials you need to access our website. Please check your email.

Thank you.

[uitecs]

Hello,

Is there any progress with this ticket? I have not heard news from you since 4 days ago.

Thank you

[wpCommerce]

We haven’t received any site access or email regarding this issue. Can you please directly reply to the email I have just sent you?

[uitecs]

I have replied your email yesterday.

Thanks

[uitecs]

Hi,

I have received your email about my problem above.

For a moment I will use this free plugin [https://wordpress.org/plugins/fv-wordpress-flowplayer/]

This free plugin can play video even in android and iPhone device while WP Ultimate LightBox cannot.

Do you have plan to make WP Ultimate LightBox compatible with android browser ?

FV WordPress Flowplayer (free plugin) does use FlowPlayer and it can play in android device.

Thank You.

[wpCommerce]

We haven’t received any reply from you. Are you saying that this plugin can stream videos on mobile devices?

[uitecs]

Hi,

Sorry for replying your email via this forum.

Yes you are right, this free plugin can stream videos on mobile devices, I have tested it.

I like Wp ultimate light box but it cannot stream mp4 video in android.

Thank you.

[wpCommerce]

Do you have an example page where I can see the demo?

[uitecs]

sure here is [http://uitecs.co.id/tes/]

I am using Android 4.4.2 with latest version of Google Chrome browser.

[wpCommerce]

Thanks. When I click on the play button I get the following error:

“html5: Video file not found”

I tested it in Google Chrome, Firefox, Internet Explorer and Safari.

[Author]

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