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WP Photoseller – automatic email system don't work.

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photoseller – automatic email system don't work.

  • This topic has 9 replies, 4 voices, and was last updated 10 years, 11 months ago by admin.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 26, 2014 at 6:26 pm #10226
    kazuki
    Member

    wordpress3.8.1, photoseller1.6.5

    Hello –

    I have two problems.

    First, I’m testing my WP PhotoSeller in PayPal Standard Checkout and everything is working fine regarding the transaction, however I’m not receiving the Email(both of to seller and to buyer), nor is the link appearing on the Thank you page.

    Second, I’m trying to set japanese sentences at Email Settings, However, Japanese is all garbled.

    Look forward to resolving this.

    Thank you.

    February 27, 2014 at 12:13 am #61134
    Peter
    Member

    We would need to see some more info such as logs etc.

    Can you enable logging in the Settings page and then try another test purchase by creating a dummy product – maybe set it to $0.10?

    Then let us know what the debug says.

    February 27, 2014 at 4:36 am #61135
    kazuki
    Member

    Thank you for early response.

    I tried another test and get the logs. I don’t know what should I do, need to set variation type physical??

    —

    [LOG DATE: 02/27/2014 1:26:02 pm – Server time zone UTC]

    [WPS.php – line 1114] Creating a new WPSCart OBJECT for the database session.

    [LOG DATE: 02/27/2014 1:26:02 pm – Server time zone UTC]

    [WPSPriceList.php – line 78] No variation record found for variation type physical and price list id: 1

    [LOG DATE: 02/27/2014 1:26:39 pm – Server time zone UTC]

    [WPSPriceList.php – line 78] No variation record found for variation type physical and price list id: 1

    [LOG DATE: 02/27/2014 1:26:53 pm – Server time zone UTC]

    [WPSPriceList.php – line 78] No variation record found for variation type physical and price list id: 1

    [LOG DATE: 02/27/2014 1:28:18 pm – Server time zone UTC]

    [WPS.php – line 1114] Creating a new WPSCart OBJECT for the database session.

    February 27, 2014 at 5:11 am #61136
    Peter
    Member

    Yes in the price list you created, create a variation – make it digital for this test and set the price to something small ($0.10).

    Then make sure the price list above is selected in one of your galleries and then go to the front end of your site and make a purchase of the relevant photo for the gallery containing the price list with the $0.10 variation.

    March 2, 2014 at 7:05 am #61137
    kazuki
    Member

    I have created price list for digital, and definitely the price list is selected in the test gallery. However email system are not working and the download links don’t appear on the Thank you page as before.

    Logs are only written as below.

    My site is here.

    [http://downloads.cele-baby.net/photogallery/gallery3/]

    —

    [LOG DATE: 03/02/2014 3:31:44 pm – Server time zone UTC]

    [WPS.php – line 1114] Creating a new WPSCart OBJECT for the database session.

    [LOG DATE: 03/02/2014 3:37:44 pm – Server time zone UTC]

    [WPS.php – line 1114] Creating a new WPSCart OBJECT for the database session.

    March 2, 2014 at 11:06 am #61138
    kazuki
    Member

    I perhaps found the reason, missing to set the IPN. Could you tell me the correct URL of IPN?

    Thank you.

    March 2, 2014 at 11:04 pm #61139
    admin
    Keymaster

    Just use your homepage URL when you enable IPN in your PayPal account. The plugin will override and set the necessary URL at the time of transaction.

    June 2, 2014 at 7:11 am #61140
    Armando
    Member

    hi everybody! i have the same problem, i setted the IPN but nothing is changed…..

    I setter well too every option in email setting…..

    any idea?

    I think it is something concern the paypal preferences…. but i have not idea….

    please help me! thank’s!

    June 2, 2014 at 8:01 am #61141
    admin
    Keymaster

    Have you enabled the IPN feature in your PayPal account? The following video will explain how you can do this (if it is not enabled already):

    https://www.youtube.com/watch?v=et8KFv0vYWM

    June 2, 2014 at 10:45 pm #61142
    admin
    Keymaster

    Please go to the settings of this plugin and enable the debug option. Then do a test transaction. Share the URL of your photo gallery page so I can check the debug data to see what the plugin is doing.

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