WP Photo Seller – Watermarking not complete

[DaveVokesPhoto]

Morning

I am using theme 10 as it matches the need of my business. But the process stops at 34 out of 64images

I have or at least think I have incease my memory size to 513 in the Config.php file

Is there something else I need to be doing? Can I manually upload the water marked images? if so how and where do they go so the appear in the light box

It’s becoming frustrating after spending the money as I thought this was a great package

[Peter]

Hi,

Are you on a “shared” hosting environment?

If so, even though you think you’ve increased the memory_limit the server might be throttling your memory.

Can you please check your PHP server error_log file or equivalent?

If you find any logs related to this action please let us know.

[DaveVokesPhoto]

Thanks for the reply peter, do you know where I could find that file?

Thanks again

Dave

[wzp]

…do you know where I could find that file?

You need to ask your hosting provider; as it differs from one server configuration to another.

[DaveVokesPhoto]

If so, even though you think you’ve increased the memory_limit the server might be throttling your memory.

what do i need to do I have had it confirmed that I am

[DaveVokesPhoto]

======= ADMIN REQUEST =======

[LOG DATE: 03/13/2018 12:49:42 pm – Server time zone UTC]

[WPSCommon.php – line 3157] WPSCommon::create_watermark_using_logo – image_make_intermediate_size failed and returned false!

does this mean anything?

[wzp]

image_make_intermediate_size() is an internal WordPress (not a plugin) function used to resize images:

https://codex.wordpress.org/Function_Reference/image_make_intermediate_size

Per the Codex, it returns FALSE, if there was a failure.

Resizing an image requires lots of PHP memory. The error confirms the suspicions of @Peter, concerning your hosting environment.

[DaveVokesPhoto]

so what do I need to do, as the Host says there isn’t an issue, I have a feeling I have paid for something I cant use fully

[wzp]

Wait until @Peter gives an opinion, later.

BTW, who is your hosting provider & what hosting package are you using?

[DaveVokesPhoto]

I Use 1 and 1 and on a business package,

thanks for your help, this has been a bit of a frustrating day, I have manually loaded files for now

Dave

http://www.DaveVokes.Photography

[Peter]

Hi Dave,

The log you presented looks like it is coming from the photo seller log file. This at least confirms that one of the functions which is doing the photo resizing is failing.

Did you also ask your host provider to help you locate the PHP error log file which is the general log file for your installation? (that would provide any proof that the failure is due to memory exhaustion)

According to the log you are trying to use the logo watermark feature. Have you tried using the standard “text” watermarking to see if the whole gallery is successfully watermarked without failures?

Note: the processing of photo files requires a fair amount of server resources and memory and generally shared hosting plans will struggle with this. A VPS or higher plan would serve you better.

[DaveVokesPhoto]

I have managed to locate my error log

This is the only thing that appeared:

[13-Mar-2018 17:10:12 UTC] PHP Warning: A non-numeric value encountered in /homepages/31/d236748290/htdocs/DaveVokesPhotography/wp-content/plugins/wp-photo-seller/models/WPSCart.php on line 639

Nothing I can see to relate to the watermarking

[Author]

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