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WP Photo Seller – Orders not updating

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – Orders not updating

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 2 months ago by Peter.
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  • February 26, 2014 at 10:56 pm #10212
    snapshot
    Member

    I received an email from Paypal notifying me of a sale. Nothing from WP Photo Seller and this is the first time that has happened.

    The sale does not show up in my Orders or Reports.

    What should I look to refresh, update or change?

    [http://willettefineart.com]

    February 26, 2014 at 11:54 pm #61154
    Peter
    Member

    We would need to see some more info such as logs etc.

    Can you enable logging in the Settings page and then try another test purchase by creating a dummy product – maybe set it to $0.10?

    Let us know when you have done the test transaction after enabling debug option.

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