Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller not displaying images.png transparency on my photo detail page.
- This topic has 10 replies, 2 voices, and was last updated 11 years, 1 month ago by
Peter.
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October 25, 2014 at 7:02 am #11683
WcpStudio
MemberWork ok on the photo gallery but after that the transparency on the photo detail page dose not work!….
[http://www.wcpstudio.com/?page_id=3450]
How can I fix it.!..
[http://www.wcpstudio.com/?page_id=3319&gallery_id=3&image_id=3456]
October 25, 2014 at 8:14 am #66358WcpStudio
MemberSorry!.. I troubleshoot some of the files in the server and I change the images id’s in the process, but without any positive result. here is the new url:
The good
[http://www.wcpstudio.com/?page_id=3460]
and the ugly
[http://www.wcpstudio.com/?page_id=3319&gallery_id=4&image_id=3459]
Thanks,
Vic
October 26, 2014 at 5:08 am #66359Peter
MemberHi,
Sorry it’s not fully clear to me what you mean by transparency? Transparency of what exactly? Can you please explain more?
Also can you turn off the zoom functionality for now so it is easier for us to investigate the photo using firebug.
November 4, 2014 at 11:01 pm #66360WcpStudio
MemberWP Photo Seller not displaying images.png transparency on my photo detail page.
Peter,
A PNG image is an 8-bits or 24-bits transparency channel, typically used in graphics to create or indicate transparency!. go to the links provided to see the problem; Let me know if more details are needed!..
Cheers!,
WcPstudio Llc.
November 5, 2014 at 12:59 am #66361Peter
MemberHow are your PNG images saved? Are they saved as “indexed” or “RGB Color” mode?
If you save your PNGs in RGB color mode the transparency should be shown correctly.
November 6, 2014 at 1:20 am #66362WcpStudio
MemberExactly I can’t agreed more!.. the default on photoshop for all my images always been PNG-24 sRGB with transparency.
How are we going to fix this.!.
November 6, 2014 at 1:36 am #66363Peter
MemberI want to test one of your images on my site to see what’s going on.
I will send you an email so you can attach one of those images
November 13, 2014 at 8:06 pm #66364WcpStudio
MemberPeter.
Any look with the png I send one week ago?..
November 13, 2014 at 11:46 pm #66365Peter
MemberHi @WcpStudio,
It is more complicated than I thought. The transparency is being lost during the watermarking and resizing. Still trying to solve this.
November 14, 2014 at 6:22 am #66366WcpStudio
MemberPeter,
We aways Leave the watermark field blank!. but still show the watermark in the center of the picture, we no need that funtion. can we get it out!.. maybe that can fix the PNG problem.
Cheers.
Vic
November 17, 2014 at 12:54 am #66367Peter
MemberAfter some investigations I’ve implemented a possible solution for this.
I have sent you an email with a new version of the plugin to try. Let me know how it goes.
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