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WP Photo Seller not displaying images.png transparency on my photo detail page.

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller not displaying images.png transparency on my photo detail page.

  • This topic has 10 replies, 2 voices, and was last updated 10 years, 8 months ago by Peter.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • October 25, 2014 at 7:02 am #11683
    WcpStudio
    Member

    Work ok on the photo gallery but after that the transparency on the photo detail page dose not work!….

    [http://www.wcpstudio.com/?page_id=3450]

    How can I fix it.!..

    [http://www.wcpstudio.com/?page_id=3319&gallery_id=3&image_id=3456]

    October 25, 2014 at 8:14 am #66358
    WcpStudio
    Member

    Sorry!.. I troubleshoot some of the files in the server and I change the images id’s in the process, but without any positive result. here is the new url:

    The good

    [http://www.wcpstudio.com/?page_id=3460]

    and the ugly

    [http://www.wcpstudio.com/?page_id=3319&gallery_id=4&image_id=3459]

    Thanks,

    Vic

    October 26, 2014 at 5:08 am #66359
    Peter
    Member

    Hi,

    Sorry it’s not fully clear to me what you mean by transparency? Transparency of what exactly? Can you please explain more?

    Also can you turn off the zoom functionality for now so it is easier for us to investigate the photo using firebug.

    November 4, 2014 at 11:01 pm #66360
    WcpStudio
    Member

    WP Photo Seller not displaying images.png transparency on my photo detail page.

    Peter,

    A PNG image is an 8-bits or 24-bits transparency channel, typically used in graphics to create or indicate transparency!. go to the links provided to see the problem; Let me know if more details are needed!..

    Cheers!,

    WcPstudio Llc.

    November 5, 2014 at 12:59 am #66361
    Peter
    Member

    How are your PNG images saved? Are they saved as “indexed” or “RGB Color” mode?

    If you save your PNGs in RGB color mode the transparency should be shown correctly.

    November 6, 2014 at 1:20 am #66362
    WcpStudio
    Member

    Exactly I can’t agreed more!.. the default on photoshop for all my images always been PNG-24 sRGB with transparency.

    How are we going to fix this.!.

    November 6, 2014 at 1:36 am #66363
    Peter
    Member

    I want to test one of your images on my site to see what’s going on.

    I will send you an email so you can attach one of those images

    November 13, 2014 at 8:06 pm #66364
    WcpStudio
    Member

    Peter.

    Any look with the png I send one week ago?..

    November 13, 2014 at 11:46 pm #66365
    Peter
    Member

    Hi @WcpStudio,

    It is more complicated than I thought. The transparency is being lost during the watermarking and resizing. Still trying to solve this.

    November 14, 2014 at 6:22 am #66366
    WcpStudio
    Member

    Peter,

    We aways Leave the watermark field blank!. but still show the watermark in the center of the picture, we no need that funtion. can we get it out!.. maybe that can fix the PNG problem.

    Cheers.

    Vic

    November 17, 2014 at 12:54 am #66367
    Peter
    Member

    After some investigations I’ve implemented a possible solution for this.

    I have sent you an email with a new version of the plugin to try. Let me know how it goes.

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