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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – Limit download digital copies
I don’t find the possibility to block the digital download to a single copy.
My customers select, for example, 3 digital copies of the same image.
At the moment I had to delete some orders beacause the customer doesn’t understand it.
How can I lock the maximum digital copy to 1?
Plugin: 2.2.7
Wordpress: 4.9.2
MySQL: 5.5.57
PHP: 7.0.25
Thanks
Daniele
Are you trying to prevent someone from paying for more than 1 copy; or prevent more than 1 copy of the same link from being sent?
I didn’t find it or I didn’t understand where to find it.
For me it’s important that everyone could buy more than 1 copy of a printed file but one and only digital one.
The link sent is one but if anyone want to buy 5 digital copy the website allowed it so I have to give him back the money for the 4 copy excedeed for mistake.
Thanks for any help
Daniele
No, it doesn’t work. That flag, on my system, means that the quantity doesn’t start with 0 but with 1 but I can buy 20 digital copy anyway.
Yes I see what you’re saying.
I will need to look at the code to see if we can come up with a relatively easy solution.
Any news?
Yes – I made some changes to the quantity box so that for digital products the customer will not able to exceed a value of 1.
Have you tested this?
If you don’t have the latest version please get it and try it out.
https://support.tipsandtricks-hq.com/automatic-update-request
Ok, it works.
Thanks
Daniele