Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – issue with Portfolio
- This topic has 6 replies, 2 voices, and was last updated 4 years, 8 months ago by mvadib.
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February 19, 2020 at 6:03 pm #15004mvadibMember
Having the WP Photo Seller “activated” makes the portfolios not showing up properly, in the other word when I deactivate the plug in then all portfolios show up, any idea how to fix it? I am using AVADA theme.
February 20, 2020 at 12:16 am #80341PeterMemberHi mvadib
When you say “portfolios” are you referring to some other content on your site not related to the photo seller?
Can you please provide more info as to the exact behaviour which you are seeing when the issue occurs?
Is there any chance you can provide a link to your front page so we can see the problem in action?
February 20, 2020 at 4:33 am #80342mvadibMemberHi, thanks for the reply, yes I mean “portfolio”. There are pages, posts and portfolios. Everything is working properly except for “portfolio”. you can check it out here: vafa.ca/photo-portfolios/
There are three sample test portfolios on this page, you can hoover on blank space and see the mouse turns into hand and you can click and portfolio opens with no problem, but you cannot see them on page. (only if there is photo/image on portfolio though). If I take the photo out then all three portfolios show up.
Thanks a lot,
vafa
February 20, 2020 at 4:39 am #80343mvadibMemberAnd portfolios with photo also show up when I deactivate the photo seller plug in. I already contacted Avada Theme support and they found out it is Photo Seller stopping the portfolios. Thanks again
February 24, 2020 at 5:21 am #80344mvadibMemberHi there, it has been 4 days since I asked for help! any news for me?
February 24, 2020 at 11:52 pm #80345PeterMemberHi mvadib
Sorry for the delayed reply.
I took a look at your page and I can see that when I checked the developer console in my browser there are a few javascript errors. At least one of them is caused by your theme.
Eg:
Uncaught TypeError: jQuery(...).iLightBox is not a function
which is coming from this file: vafa.ca/wp-content/themes/Avada/includes/lib/assets/min/js/general/fusion-lightbox.js?ver=1
The javascript errors are affecting the correct operation of your site.
I recommend that you ask the theme developers about the error.
I also recommend that you follow these steps to troubleshoot further:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
February 28, 2020 at 4:18 pm #80346mvadibMemberIssue is now fixed by enabling JS Compiler.
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