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WP Photo Seller – getting Internal Server Error

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – getting Internal Server Error

  • This topic has 3 replies, 4 voices, and was last updated 8 years, 5 months ago by Peter.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 19, 2017 at 12:31 am #13940
    kosophoto
    Member

    tried to uppload 3 images to the gallery and it worked fine.

    then tried to load more (40 images with low resolution) and the gallery keeps giving the 500 Internal Server error.

    January 19, 2017 at 1:33 am #74962
    admin
    Keymaster

    It is likely that your server is not being able to handle the upload of that many files.

    What is the PHP memory limit of this site? Your hosting provider can answer this question for you.

    January 19, 2017 at 3:24 pm #74963
    mtroxell
    Member

    I am having trouble getting a watermark image to show. I am using a png image. This is the message I am getting: Warning: /copy/home/content/64/9770864/html/wp-content/wploads/wp_photo_seller/3/pw1ytb4wfh/Water_Build_Copy)[function.copy]:failed to open stream: No such file or directory in home/content/64/9770864/html/wp-content/plugins/wp-photo-seller/admin/gallery-manage.php on line 567

    January 19, 2017 at 10:58 pm #74964
    Peter
    Member

    There are a couple of things you will need to check.

    1) What is your PHP memory_limit value for your installation? (ask your host provider to help you if you can’t find this)

    You will need at least 128M (256M is preferred)

    Also be aware that of you are on a cheap shared hosting solution, even though your configuration might say that you have 128M your provider will throttle your memory to something much smaller.

    2) Check your server PHP error_log file and let us know what errors you see. (ask your host provider to help you if you can’t find PHP error log file)

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