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WP Photo Seller – Gallery Page Error Messages

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller – Gallery Page Error Messages

Tagged: error messages, gallery page

  • This topic has 2 replies, 3 voices, and was last updated 11 years, 4 months ago by Peter.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • December 23, 2013 at 11:37 pm #10284
    old_blueyes
    Member

    Hi, On my gallery pages i am receiving many error messages? Can anyone tell me whats wrong?

    [http://www.janicefarnanphotography.com/jfpweb/?page_id=45]

    And how i might resolve it

    Thanks

    December 24, 2013 at 12:45 am #59844
    mbrsolution
    Spectator

    Hello old_blueyes, can you check to make sure your images are uploaded to the server. I check one of the images and it returns a loop, it cannot find the file. Can you make sure that if the folder exist it has the correct folder permissions 7-5-5.

    Let us know how you go.

    Kind regards

    December 24, 2013 at 1:24 am #59845
    Peter
    Member

    It appears that your gallery was not saved properly because I noticed that the plugin cannot find the images in the expected gallery folder.

    The thumbnail images which are showing on your page are actually coming from the “wpps_gallery_tmp_dir” which should not happen if you have saved your gallery after uploading the images.

    To fix this, try the following:

    1) Delete your current galleries from the photo seller settings.

    2) FTP to your site and go to the wp-content/uploads/wp_photo_seller/ directory and delete all directories which may be in this folder – including the “wpps_gallery_tmp_dir”.

    3) From the photo seller gallery menu, create a new gallery and upload your images again and make sure to save your gallery after you have uploaded the images.

    Then try viewing the gallery again and you should be ok.

    If you need help with the above steps, then let us know.

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