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WP Photo Seller Cart is not refreshed

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller Cart is not refreshed

  • This topic has 14 replies, 3 voices, and was last updated 9 years, 2 months ago by vids.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • April 26, 2016 at 2:48 pm #13462
    vids
    Member

    The Gallery cart is not working.

    I used template 3

    when I select the photo and add into the cart.

    Then I clear the cart.

    Select another different photo and add into the cart.

    Click view the cart.

    In this case, the cart did not refresh to the new one, but still the old photo.

    Until I click update card only work.

    Here are the gallery:

    [http://www.viilevent.com/photogallery/gallery2]

    You can try the step above.

    Can you help to check it.

    Thank you

    April 27, 2016 at 12:33 am #73137
    Peter
    Member

    I have tried numerous tests on my test site using the same gallery setup as you and I cannot reproduce the problem you are seeing. This leads me to conclude that something else in your installation is causing this.

    Can you please do the following theme/plugin conflict tests:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    April 27, 2016 at 1:14 am #73138
    vids
    Member

    I tried with your live demo also happened the same thing :)

    [http://photography-solutions.tipsandtricks-hq.com/store/cart/]

    the Step:

    1. Go to your animal gallery

    2 Choose cheetah and add to cart

    3 After that view your cart

    4. Clear your cart

    5. Continue Shopping

    6. Go to animal Gallery again

    7. Choose horse

    8. Add to cart

    9. View cart then u see cheetah not horse

    10. click update card now you only see horse

    So the problem is not the theme or other plugin but in your live Demo also problem

    Thank you

    April 27, 2016 at 1:55 am #73139
    Peter
    Member

    I will need to investigate further but the strange thing is that it does not happen on my test site. Try this and let me know if you see the same issue:

    [http://e-jelly.com/wp4_photo/photogallery/gallery2/]

    April 27, 2016 at 2:06 am #73140
    vids
    Member

    Yes in your site is working fine :)

    Is the same cart? or using other shopping cart?

    Thank you

    April 27, 2016 at 2:19 am #73141
    Peter
    Member

    My site is running the same photo seller plugin.

    I think your site and the demo site has some other external thing which is affecting the cart.

    Can you please still try the conflict tests on your site to see if you find the cause?

    April 27, 2016 at 2:33 am #73142
    vids
    Member

    I will try later

    just another info, before upgrade is fine.

    After upgrade the latest version yesterday, Then got this problem.

    Thank you

    April 27, 2016 at 2:39 am #73143
    Peter
    Member

    Which version before the upgrade did you have?

    April 27, 2016 at 2:58 am #73144
    vids
    Member

    old version 1,8 if not mistaken

    April 27, 2016 at 2:59 am #73145
    vids
    Member

    Have you ipgrade the WP to 4.5

    it can be the reason

    April 27, 2016 at 3:48 am #73146
    admin
    Keymaster

    There is a bit of caching happening. Do you use any kind of caching in your site? Does your hosting provider use page caching on there end?

    April 27, 2016 at 5:55 am #73147
    vids
    Member

    I remove the cavhing plugin. still problem.

    and also the theme, still problem

    April 27, 2016 at 7:03 am #73148
    Peter
    Member

    I will email you to get login details to take a closer look at your site.

    April 27, 2016 at 8:17 am #73149
    vids
    Member

    Peter replied

    thank you

    April 29, 2016 at 1:10 am #73150
    vids
    Member

    Thanks Peter for your great help.

    It’s Fixed

    I amaze with this after sales service really great support

    really appreciate and great works

    Thanks a lot

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