Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller Cart is not refreshed
- This topic has 14 replies, 3 voices, and was last updated 8 years, 10 months ago by
vids.
-
AuthorPosts
-
April 26, 2016 at 2:48 pm #13462
vids
MemberThe Gallery cart is not working.
I used template 3
when I select the photo and add into the cart.
Then I clear the cart.
Select another different photo and add into the cart.
Click view the cart.
In this case, the cart did not refresh to the new one, but still the old photo.
Until I click update card only work.
Here are the gallery:
[http://www.viilevent.com/photogallery/gallery2]
You can try the step above.
Can you help to check it.
Thank you
April 27, 2016 at 12:33 am #73137Peter
MemberI have tried numerous tests on my test site using the same gallery setup as you and I cannot reproduce the problem you are seeing. This leads me to conclude that something else in your installation is causing this.
Can you please do the following theme/plugin conflict tests:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
April 27, 2016 at 1:14 am #73138vids
MemberI tried with your live demo also happened the same thing
[http://photography-solutions.tipsandtricks-hq.com/store/cart/]
the Step:
1. Go to your animal gallery
2 Choose cheetah and add to cart
3 After that view your cart
4. Clear your cart
5. Continue Shopping
6. Go to animal Gallery again
7. Choose horse
8. Add to cart
9. View cart then u see cheetah not horse
10. click update card now you only see horse
So the problem is not the theme or other plugin but in your live Demo also problem
Thank you
April 27, 2016 at 1:55 am #73139Peter
MemberI will need to investigate further but the strange thing is that it does not happen on my test site. Try this and let me know if you see the same issue:
[http://e-jelly.com/wp4_photo/photogallery/gallery2/]
April 27, 2016 at 2:06 am #73140vids
MemberYes in your site is working fine
Is the same cart? or using other shopping cart?
Thank you
April 27, 2016 at 2:19 am #73141Peter
MemberMy site is running the same photo seller plugin.
I think your site and the demo site has some other external thing which is affecting the cart.
Can you please still try the conflict tests on your site to see if you find the cause?
April 27, 2016 at 2:33 am #73142vids
MemberI will try later
just another info, before upgrade is fine.
After upgrade the latest version yesterday, Then got this problem.
Thank you
April 27, 2016 at 2:39 am #73143Peter
MemberWhich version before the upgrade did you have?
April 27, 2016 at 2:58 am #73144vids
Memberold version 1,8 if not mistaken
April 27, 2016 at 2:59 am #73145vids
MemberHave you ipgrade the WP to 4.5
it can be the reason
April 27, 2016 at 3:48 am #73146admin
KeymasterThere is a bit of caching happening. Do you use any kind of caching in your site? Does your hosting provider use page caching on there end?
April 27, 2016 at 5:55 am #73147vids
MemberI remove the cavhing plugin. still problem.
and also the theme, still problem
April 27, 2016 at 7:03 am #73148Peter
MemberI will email you to get login details to take a closer look at your site.
April 27, 2016 at 8:17 am #73149vids
MemberPeter replied
thank you
April 29, 2016 at 1:10 am #73150vids
MemberThanks Peter for your great help.
It’s Fixed
I amaze with this after sales service really great support
really appreciate and great works
Thanks a lot
-
AuthorPosts
- You must be logged in to reply to this topic.