WP Photo Seller – Album Thumbnail doesn't display correctly in Photo Albums page

[Ricardo]

Hi,

First of all, congratulations for this plug-in. I bought it yesterday (version 1.7.1, WP 3.9.1), and I found it really easy to configure and with all the options I was expecting.

I only have a problem so far.

In the page with the thumbnails of the albums I have created (only one so far), the image is not correctly cropped and it returns an warning:

Warning: getimagesize(http://www.romyclick.com/wp-content/uploads/wp_photo_seller/1/52weeks_024_AgnesObel_TheCurse.jpg) [function.getimagesize]: failed to open stream: Connection refused in /home/romyclick/romyclick.com/wp-content/plugins/wp-photo-seller/views/album/album-home.php on line 45

I tried to delete and create again the album several times, and use different images as thumbnails. It always happens the same.

This is the url where you can see it:

[http://www.romyclick.com/photoalbums/]

Thanks!

[Peter]

Hi,

I haven’t seen that type of problem before with the photo seller.

My suspicions are that it is being caused by something in your server settings because I can successfully see that image file when I access it directly:

[http://www.romyclick.com/wp-content/uploads/wp_photo_seller/1/52weeks_024_AgnesObel_TheCurse.jpg] .

Is there some kind of firewall or other restriction on your host?

[Ricardo]

Hi,

I don’t have any firewall or restriction on my host that can cause that as far as I know, and I never had similar issues before. Besides it’s a quite clean installation of wordpress. The only plugins I’m using are:

Akismet

All In One SEO Pack

Hide Trackbacks

WP Photo Seller

WP Super Cache – (disabled while doing tests)

I have used the same image as a thumbnail for a gallery and for the album containing the gallery.

The photo albums page displays the error – [http://www.romyclick.com/photoalbums/]

While the photo galleries page works fine – [http://www.romyclick.com/photogallery/]

I didn’t get into the code of the plugin because I don’t know much about programming, but I guess that those two pages are created in a similar way, don’t they? Is there any difference between the coding of those two views that can be causing that?

Thanks!

[Peter]

Please enable debug as follows:

from the settings page scroll down and set “Enable Logging” to “yes”.

Also when I click on the gallery thumb I get “page not found”. Can you please fix this so I can view your gallery properly? I want to confirm if there are any issues when viewing a gallery’s contents.

Is there any difference between the coding of those two views that can be causing that?

Yes. The views are different in the way they work.

[Ricardo]

Hi,

I enabled logging and made the gallery public, so now you can see it.

I have also contacted to my host to check if it has to do with them.

Regards!

[Peter]

I’m almost certain that it is something on your server which is causing the warning.

Let’s see what your host provider says.

Also, ask your provider to try adding your domain name in the server hosts file to see if that fixes it.

[Alon]

Hi, I’m having the same problem (the exact same error message).

[http://tmunati.com/?page_id=221]

[Alon]

solved it by uploading a file from my computer for the thumbnail instead of choosing it from the media library.

[Ricardo]

Unfortunately, this trick didn’t work for me

[Ricardo]

The issue can be seen here:

[http://www.ricardoclick.com/store/photoalbums/]

I contacted with my host provider support and they claim it is a problem with the coding of the plugin. I copy here their message:

—-

I apologize for the trouble! This error is indicating a problem with the

coding for your plugin, ‘wp-photo-seller’, and the developers of your

plugin can assist with this issue directly. Since most plugins are

developed by third parties, the plugin developer themselves will be the

best at troubleshooting the code they have written. Troubleshooting

custom plugin code is outside our scope of support, as we have not

developed that plugin.

Looking into your plugin, the problem line (line 55) in your code for the

plugin is noted below:

$image_info = getimagesize($album_thumb_url);

I would recommend reaching out to the plugin developers via their support

forum

—

I hope you can help me with this.

Thanks in advance.

Ricardo

[Author]

Posts