WP Lightbox Ultimate – video on Google Chrome (good) vs. IE8 (glitchy)

[socoto]

Here’s my test page: http://hoosiervideos.com/test/ Currently I just have the following plugins activated: WP Lightbox Ultimate & Page Links To.

Here is the code to the first video:

[wp_lightbox_ultimate_youtube_video_embed videoid=”1cmIc8xe_uA” playlist=””

width=”560″ height=”345″ hd=”0″ autoplay=”1″ display_control=”1″ fullscreen=”1″

autohide=”2″ theme=”dark” show_suggested_video=”0″) use_https=”” enable_privacy=”” show_logo=”1″

showinfo=”0″ auto_popup=”” direct_embed=”” anchor_type=”image” text=””

source=”http://www.hoosiervideos.com/images/INPAWS.jpg”%5D

WP Lightbox Ultimate seems to work as intended when I access the above test page via the most recent version of Google Chrome. When I access the same page via IE8 the player takes a couple seconds to load. When the video starts playing in IE8, the video is glitchy…almost like it jumps frames. I had someone else test it as well (from a different location/internet connection) and they came up with similar results.

I’m still somewhat new to wordpress, so I don’t know where to begin.

Also, is there any way to ensure that other web browsers (firefox, IE7, IE9, Safari, etc.) will work as intended?

Any ideas?

Thanks,

Scott

[wpCommerce]

Hi, You shouldn’t be having any issue with the modern browsers (Firefox, Chrome, Safari, IE9).

IE8 needs to load the whole page content before you can do anything. So the page is not so responsive. Also it’s not really user-friendly when you dynamically execute code (lightbox), which is why it takes some time to load. But I don’t think it will affect the performance of the video.

Could you try updating your flash player to see if it makes any difference?

[socoto]

Thanks for the response. I downloaded the most recent flash player for IE8, but it still is glitchy. I’m not sure what to do as my business revolves around smooth playing, crisp videos that I create. I don’t want the website’s inability to play videos correctly to deter customers from inquiring about my services. I use chrome and find it great, but I’m not sure how many people are still on IE8 or below?

I’d guess the only reason someone may have IE8 or below is due to them utilizing XP.

Any thoughts?

[wpCommerce]

Hi, Internet Explorer (IE8 or below) is not a good choice for browser. And even if you get IE users most of them will be using IE9 (it’s been out for a long time).

IE8 is not suitable for any advanced JavaScript or CSS. But for lightbox effect we don’t have any other choice but to use advanced JavaScript (for example: popup video, close video). In that case an ideal browser would be something that can handle this well, something that doesn’t freeze or becomes unresponsive when you click an element.

However, we will look into the issue to see if we can improve the performance.

[Author]

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