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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › WP Lightbox Ultimate v2.2.2
First of all I deactivated all plugins and tried a different theme to no avail.
I can’t get an MP4 video to open in a pop up window. It just goes to a new blank page then starts playing the video. I have tried using the following code:
<a href="/amsoil-uploads/videos/amsoil2strokeracingoil.mp4" rel="wp_lightbox_special_mp4_video" title="Amsoil snowmobile oil saves engine"><img class="aligncenter" width="711" height="368" alt="Amsoil snowmobile oil saves engine" src="/wp-content/uploads/sites/2/2016/06/amsoil-video.jpg" /></a>
I tried it also with rel=”wp_lightbox_special” only with same results. I have also tried using the shortcode method.
[wp_lightbox_special_mp4_video link="https://amsoil.amsmotoroils.com/amsoil-uploads/videos/amsoil2strokeracingoil.mp4" width=640 height=480 source="https://amsoil.amsmotoroils.com/wp-content/uploads/sites/2/2016/06/amsoil-video.jpg" title="Racing Testimonial: AMSOIL snowmobile oil saves engine"]
but nothing happens. The shortcode shows on the page and nothing else. I tried pasting it in on both the text and visual mode.
Plus on the editor screen the ultimate shortcodes button shows nothing but a blank white screen.
I downloaded and used a fresh copy of the plugin today and it didn’t make any difference.
The page I’m having trouble on is:
[https://amsoil.amsmotoroils.com/?p=1016]
Hi, The shortcode you are using is very old. It doesn’t exist in the plugin anymore. Please check the documentation for the updated instructions (MP4 Video Lightbox Overlay Popup section):