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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › wp-eStore & wp-Affiliate not working together on the cart
Hello, Im using the whole package of your plugins, esp.:
1) wp-eStore
2) wp-Affiliate
My store is at: [http://epe.org.il/eng-cart/]
I have set up products, discount coupons and affiliates.
When I enter an affiliate code in the cart (whether valid or not valid code), I get this message:
–>Coupon code used does not exist!<–
Obviously, the combination of the two plugins is faulty.
please advise, URGENTLY !
All of our plugins are designed to seamlessly integrate together.
When I enter an affiliate code in the cart (whether valid or not valid code), I get this message:
–>Coupon code used does not exist!<–
Why are you trying to enter the Affiliate ID into the coupon code field? A coupon code you create in eStore goes in the coupon code field.
Hi, Thanks for the prompt response. Really appreciate it.
Of course I don’t try that!
I enter the affiliate ID in the Affiliate ID field, and I get that message.
Try it yourself.
Here is a valid affiliate ID: GR75262
Try entering it in the affiliate ID field and see for yourself.
Moreover, try any random string in that field and see you get the same message (i.e. regarding a coupon, not an affiliate!)
I just tested every step + taken screen shots, but I cant post pics here. sorry.
update:
I found the source of the problem!
I unchecked “WP eStore Settings” > “Addon Settings” > “Link Affiliate ID with Coupons Table”:
when you uncheck the checkbox, it accepts the AffId.
This solved the problem.
Many thanks.
Gil