Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › WP eStore Plugin won't activate
Tagged: activate, fatal error, Plugin, syntax error, troubleshoot
- This topic has 26 replies, 7 voices, and was last updated 12 years, 3 months ago by
Natalie.
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AuthorPosts
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April 27, 2010 at 9:05 pm #1145
gwbcn
MemberOther plugins activate/deactivate fine. WordPress v. 2.9.2
How to troubleshoot?
April 27, 2010 at 11:12 pm #20172Ivy
MemberHi, I have sent you an email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
April 28, 2010 at 1:50 pm #20173gwbcn
MemberApparently my shared hosting server was a bit sluggish which made me think that it wasn’t activating. The next morning, it showed up in the list as “activated”. Thanks for the follow up email.
July 31, 2011 at 6:39 am #20174virtualmontessori
MemberHie there is no “Plugin” on the left hand side of my page – please help.
July 31, 2011 at 11:23 am #20175wzp
ModeratorDid you follow *these* installation instructions, or did you do something “different?”
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31
The most common “oops” is using the built-in WordPress plugin installer to upload the files.
July 31, 2011 at 3:11 pm #20176virtualmontessori
MemberThank you wzp
I am supposed to Unzip and Upload the folder wp-cart-for-digital-products to the /wp-content/plugins/ directory.
Where do I find the wp-content/plugins/ directory. I have a Mac.
Thanks.
July 31, 2011 at 4:14 pm #20177wzp
ModeratorThat directory is located on your server.
July 31, 2011 at 7:45 pm #20178virtualmontessori
MemberThank you I really need help with installing this for I don’t know where the server is – I am used to clicking something and it downloads. This is new to me. Is there someone who I can talk to and tell me exactly what I need to do. Thanks.
July 31, 2011 at 7:52 pm #20179wzp
ModeratorPerhaps you might consider the plugin installation & testing service.
July 31, 2011 at 9:41 pm #20180virtualmontessori
MemberThank you! I will try that.
July 31, 2011 at 9:43 pm #20181virtualmontessori
MemberThank you! I will try that.
$25.00 Wow!
January 22, 2012 at 5:50 am #20182SacredCow
MemberHI there,
I’ve tried both ways to install and both times when I try to activate it I get the following message:
The website encountered an error while retrieving http://sacredcowenterprises.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=. It may be down for maintenance or configured incorrectly.
When I click the back button the plugins page cannot display. I am using the most recent version of estore and version 3.3 of WP. I have previously tried to install other shopping cart plugins with no success, however the free version installed without any problems. Please help.
Cheers,
January 22, 2012 at 8:41 am #20183admin
KeymasterLets get some internal details of your site. Please ask your hosting provider the following questions:
1. What version of PHP are you using on this server?
2. How much RAM memory is available for PHP application for your account?
3. What version of MySQL is this server using?
January 23, 2012 at 10:09 am #20184SacredCow
MemberWhat version of PHP are you using on this server?
5.2.17
2. How much RAM memory is available for PHP application for your account?
Taken from the php.ini file:
max_execution_time = 30 ; Maximum execution time of each script, in seconds
max_input_time = 60 ; Maximum amount of time each script may spend parsing request data
memory_limit = 64M ; Maximum amount of memory a script may consume (16MB)
My host has advised that 500mb is as far as we can go.
3. What version of MySQL is this server using?
5.1.60 community log.
Hope this helps solve my problem.
January 24, 2012 at 4:17 am #20185admin
KeymasterThe issue you described is looking like a database related issue but your MySQL version seems okay. Lets try increasing the PHP Memory limit a little. Please change your memory limit value (memory_limit) to 128MB and give it a try.
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