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[Resolved] WP eStore – Payment Verification Failed! when paypal tries to use two taxes

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore – Payment Verification Failed! when paypal tries to use two taxes

  • This topic has 1 reply, 2 voices, and was last updated 3 years, 9 months ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 27, 2021 at 3:54 pm #83577
    tomb18
    Spectator

    In Quebec Canada there are two taxes that need to be applied. One for Canada (GST) and one for the provinces. When both taxes are taken the verification always fails.

    The final price is 68.99. I have reported this twice so far and never had any response.

    WP eStore Version: 8.2.8
    Here are some entries from the log:

    [08/27/2021 10:21 PM] – SUCCESS :Checking if PayPal IPN response is valid
    [08/27/2021 10:21 PM] – SUCCESS :Connecting to: https://www.paypal.com/cgi-bin/webscr
    [08/27/2021 10:21 PM] – SUCCESS :IPN successfully verified.
    [08/27/2021 10:21 PM] – SUCCESS :Creating product Information to send.
    [08/27/2021 10:21 PM] – SUCCESS :Transaction Type (Buy Now/Subscribe): web_accept
    [08/27/2021 10:21 PM] – SUCCESS :Deducting tax amount (8.99) from mc_gross amt
    [08/27/2021 10:21 PM] – SUCCESS :Item Number: 1
    [08/27/2021 10:21 PM] – SUCCESS :Item Name: Win4IcomSuite
    [08/27/2021 10:21 PM] – SUCCESS :Item Quantity: 1
    [08/27/2021 10:21 PM] – SUCCESS :Item Price: 60
    [08/27/2021 10:21 PM] – SUCCESS :Item Shipping:
    [08/27/2021 10:21 PM] – SUCCESS :Item Currency: USD
    [08/27/2021 10:21 PM] – SUCCESS :Price paid: 60, True price: 60
    [08/27/2021 10:21 PM] – FAILURE :Wrong Product Price Detected! Actual Product Price : 60 Amount Paid: 60
    [08/27/2021 10:21 PM] – FAILURE :IPN product validation failed.
    [08/27/2021 10:21 PM] – SUCCESS :Paypal class finished.

    So let’s try again. Do you need any more information?
    Tom

    August 27, 2021 at 6:53 pm #83616
    admin
    Keymaster

    That transaction looks fine to me so it shouldn’t have triggered the price validation failure. There is most likely a decimal issue somewhere. The combination of other addons or the setup being used on this site is contributing to this. I need to see exactly how you have things setup on this site to get clues about it. I will send you an email to get information.

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