WP eStore – Payment Verification Failed! Uncleared

[quantlabs]

Hi there, I got the following message from a new transaction. I looked at the matching Paypal transaction where it said the amount was ‘uncleared’. This WP eStore message sounds right but I have questions:

Do I need to do anything further to get the cleared amount from this person?

Does this person still have access to my locked down material even though they have not officially paid?

When it does clear, will they get access then immediately?

Is there any further I need to configure or worry about this beyond this message?

Thanks

[wzp]

Do I need to do anything further to get the cleared amount from this person?

If the transaction did not clear, “this person” did not receive their order. Payments do not clear for a variety of reasons, none of which is under your control. You’re not their parent; just relax, and wait.

Does this person still have access to my locked down material even though they have not officially paid?

Unless you misconfigured your site; they will only get access, if or when, the payment clears.

When it does clear, will they get access then immediately?

Yes.

Is there any further I need to configure or worry about this beyond this message?

Maybe keep an eye out for a pattern of uncleared transactions, indicative of a possible scam attempt against your site.

[quantlabs]

OK this answer my question so thanks for the help and tips

[Author]

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