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WP eStore General Issues

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Issues

Tagged: Email Not Receiving, WP eStore General Issues

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 4 months ago by amin007.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 11, 2009 at 4:39 am #365
    amin007
    Participant

    Post any WP eStore General Issues here

    November 3, 2009 at 11:22 pm #15681
    Anonymous
    Guest

    I have installed the plugin and it still won’t send an email to the purchaser with the encrypted download link, I have tried this plugin on two servers with the same result.

    November 4, 2009 at 8:09 am #15682
    amin007
    Participant

    @johnzena, The plugin goes through a set of post payment verification process after a payment is made. The following URL has a diagram that outlines the verification steps:

    WordPress e-Commerce Knowledgebase

    The plugin will not give out the link to the customer if any of the above mentioned verification fails. The easiest way to pinpoint what is failing is to “Enable Debug” from the settings menu of this pluign.

    When you turn on debug from the settings menu and you will be able to see every step of the transaction processs (IPN validation, product verification etc) in the “ipn_handle_debug.log” file.

    Share the content of the debug file and I should be able to tell you what is going wrong.

    If however you see the debug file (ipn_handle_debug.log) is empty then make sure your server does not have any firewall that’s blocking PayPal from communicating with this plugin (The “Bad Behavour” plugin is known to stop PayPal from sending Payment Notification to your server). Also make sure you have the “Email Notification & Digital Product Delivery” checkbox checked.

    November 7, 2009 at 8:49 pm #15683
    janus
    Member

    1) I want to translate “Price” and “Product” and other text on the frontpage into my native language. Is it possible?

    2) Can I use Danish Kroner (DKK) instead of USD?

    Thanks.

    November 8, 2009 at 12:12 am #15684
    amin007
    Participant

    @Janus, I have replied to this question here:

    https://support.tipsandtricks-hq.com/forums/topic/translation-of-frontend-text-and-using-other-currencies

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