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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP eMember Auto Upgrades to wrong levels
Tagged: auto upgrade, WP eMember
Hi,
In eMember>Members>Auto Upgrade, it is setup as:
Membershiplevel02 (promote to) Membershiplevel03 (30 days after)
Membershiplevel03 (promote to) Membershiplevel04 (30 days after)
Membershiplevel04 (promote to) Membershiplevel05 (30 days after)
Membershiplevel05 (no auto promote)
The members begin with membershiplevel02 but when their 30 day period ends, eMember upgrades all of them to level05, not to level03.
The setup is fine.
Why is upgrading not working properly?
Hello Ozan, please read the following URL
Try the following settings or something similar because your current settings is set to upgrade everyone to the last level 05 after 30 days.
Membershiplevel02 (promote to) Membershiplevel03 (30 days after)
Membershiplevel03 (promote to) Membershiplevel04 (60 days after)
Membershiplevel04 (promote to) Membershiplevel05 (90 days after)
Membershiplevel05 (no auto promote)
Kind regards
I got it.
Thanks a lot.