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WP eMember Auto Upgrades to wrong levels

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP eMember Auto Upgrades to wrong levels

Tagged: auto upgrade, WP eMember

  • This topic has 2 replies, 2 voices, and was last updated 8 years, 6 months ago by Ozan.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • December 28, 2013 at 5:09 am #10305
    Ozan
    Member

    Hi,

    In eMember>Members>Auto Upgrade, it is setup as:

    Membershiplevel02 (promote to) Membershiplevel03 (30 days after)

    Membershiplevel03 (promote to) Membershiplevel04 (30 days after)

    Membershiplevel04 (promote to) Membershiplevel05 (30 days after)

    Membershiplevel05 (no auto promote)

    The members begin with membershiplevel02 but when their 30 day period ends, eMember upgrades all of them to level05, not to level03.

    The setup is fine.

    Why is upgrading not working properly?

    December 28, 2013 at 5:50 am #59917
    mbrsolution
    Participant

    Hello Ozan, please read the following URL

    How to Use the Auto Upgrade Feature to Drip Content

    Try the following settings or something similar because your current settings is set to upgrade everyone to the last level 05 after 30 days.

    Membershiplevel02 (promote to) Membershiplevel03 (30 days after)

    Membershiplevel03 (promote to) Membershiplevel04 (60 days after)

    Membershiplevel04 (promote to) Membershiplevel05 (90 days after)

    Membershiplevel05 (no auto promote)

    Kind regards

    December 28, 2013 at 6:45 am #59918
    Ozan
    Member

    I got it.

    Thanks a lot.

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