Tagged: emails to spam
January 1, 2014 at 6:13 pm #10333
Iv read a lot of the documentation on this – and tried all the fixes. I wonder if there is more I can do?
So ALL registration and emember emails are going to peoples SPAM folders. This did not start out like this though it seems, Iv been testing the site for a week and it just went live. MY beginning tests I did not have this problem.
When I emailed the same emails accounts that got the notifications in SPAM FOLDERS, using the address and SMTP I use for notification and mailing within emember it did not go to the SPAM folder. But all the generated emails within emember do.
I have the emails address set to [email@example.com]
Do you have any other suggestions?January 1, 2014 at 7:25 pm #60032nurMember
spam detection mechanism works based on the mail content and address that mail originated from. it doesn’t know which software generated the mail. All you need to do is to customize mail content. you can do that from emember’s “Email Settings” tab.
many mail servers consider that mails sent from a host are spam if the hostname cannot be looked up. that is nslookup papa.sk should return an ip address, and nslookup <ip address> should return papa.sk.January 1, 2014 at 10:57 pm #60033adminKeymaster
Have you read the following post:January 2, 2014 at 10:32 pm #60034
Yes I did read that link above. I have even contacted my server to see what they can do – as just emails sent from wordpress are doing it – not when I email people directly from my client, using the same ‘from’ address.January 2, 2014 at 10:34 pm #60035
iv tried every suggestion I can find at this point…January 2, 2014 at 10:35 pm #60036
What I find really weird is it did not do that for the first few days then just started doing it.January 3, 2014 at 12:06 am #60037
When you did the test emails that went through, were they originating from your WP site?
Who is your hosting provider? If you are being hosted by a provider that has a reputation for hosting spam sites, your IP address may have been blacklisted.
Along the same vein, is the possibility you inherited an IP address from a well known spammer. Sort of like when you inherit a cell phone number from someone who owes lots of money.
Try testing your server’s IP address to see if it’s on any blacklists:
[http://www.spamhaus.org/sbl/]January 4, 2014 at 2:38 pm #60038
Thanks. I did all that though. It is not listed in spam backlists. And Yes the test emails say the email address [firstname.lastname@example.org] via wordpress mail.herculo.com
My hosting is a small boutique server with no reputation for SPAM.
We still haven’t resolved it but I am asking people to unspam it and hopefully bogle will relearn it isn’t SPAM.January 4, 2014 at 9:17 pm #60039
I can’t put my finger on what the “official name” for the problem is, but in a nutshell, because of that “XYZ via mail.ABC” you just mentioned; most spam filters will think something is wrong. It’s the same as if you tried sending email for your site, via your personal Gmail account.January 5, 2014 at 5:57 am #60040
I got an email from a subscriber today saying she did not get any emails – even in the junk folder.
So do you have a recommendation? Is the route of using one of those SMTP plug ins something that may fix this?
I am a t a loss at what to do at this point. I have been manually emailing people.
ThanksJanuary 5, 2014 at 2:33 pm #60041
Please fill out the contact form at [https://TheAssurer.com/contact] and leave me your contact information, so we can take this investigation offline.
- You must be logged in to reply to this topic.