October 16, 2014 at 4:17 pm #11632
Hello, Just a quick clarification: I am using eMember and WooCommerce, and I have added the addon so that when person A buys a product, an account is also created for them on eMember.
What is happening is the following:
> person buys product – get all WooCommerce emails
> on payment, they get an email from eMember with a link to complete the process
> on click, they arrive at the generate registration form page
This is where I am not sure about the process.
What should happen at this point? Does the user have to re-register their details again? As far as I can see, clicking this link somehow adds the user to eMember BUT it doesn’t add the username, which means that when the user logs in, they don’t see their content.
Do I essentially need to ask people register twice? Or am I missing something – a setting or something?
I can’t quite seem to find this in the forums, but if you’ve covered this, please let me know where. Otherwise, please can you advise on what is supposed to happen when the user clicks the registration link?
Thanks so much!
SuzanneOctober 17, 2014 at 12:42 am #66137adminKeymaster
Hi Suzanne, Lets say you are doing registration scenario 1:
What you explained is step 10. So they just have to pick the username and password.
If you read the above mentioned page fully, you should have a clear understanding of what are the different options available to you and pick one that fits your checkout and registration scenario.October 17, 2014 at 12:01 pm #66138
Thanks. I go through this page previously, but my confusion arises (arose) because the user creates a username in WordPress when they buy the product through WooCommerce. They then get the email from eMember asking them to confirm their registration.
From what you are saying, I’m understanding that even though the user already already has an account on WordPress, including a username, when theu click the “confirm registration link:, they have to enter a new username and password again.
Is that correct?
What happens if this username and password is in conflict with the username and password?
Best as always.
SuzanneOctober 17, 2014 at 12:32 pm #66139
Ooh, ooh! Solved, I think! What one needs to do is make an additional change in WP eMember as per this page:
and this section (right at the bottom):
Auto Create an eMember Account When a WP User is Created by Another Plugin
Thank you, thank you. I love eMember!!
Have a wonderful weekend!
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