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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › wp Affiliate – Payout Error
When I create a sale / Commission Data for individual affiliate, using the Manual Commission Award if the Comission Amount is above 1000 it doesn’t work. When I add that comission everything seems to be ok, but when I go to Manage Payouts, Option Individual Affiliate Payout the pending amount is 1 or 2 or 3!!! It should be 1000 or the amount that I created on the comission amount, but for values above 1000 it never works. I tested for 999 and it was ok!
Just try to create a Manual Commission Award above 1000 and then go to Manage Payouts, Individual Affiliate Payout and you will see that there is something wrong.
I’m using WordPress 3.3.1 and the WP Affiliate Platform v 5.2.4
I need your help ASAP because I will work only with manual payouts, and with comission above 1000€ so I’m have some troubles with this issue
Thank you,
Humberto Estrela
Hi, We never had a user who had to manually add commission in the order of thousands of dollars in one transaction. Usually commission amount range from $10 – $200 per transaction. Anyway, I have adjusted the plugin so you can now manually add commissions in the thousands in one transaction. Please get a new build of the plugin and you won’t see this issue anymore:
Thank you for your help! I already requested the new build of the plugin and I’m waiting for your reply now. As soon as I get it I will install it and then I’ll come back to say if everything went fine!
Thanks,
Humberto Estrela
Hi Humberto,
You can automatically receive the plugin by using the “Automatic Update/Fresh Download Link(s) Request” from the link which Admin gave you, ie, there is a link on that page which is as follows:
https://support.tipsandtricks-hq.com/automatic-update-request