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When a customer comes from an affiliates link and makes payment for one of our programs through Event Espresso plugin but their credit card is declined the affiliate still receives commission on that. We need to make sure an affiliate does not receive any commission on credit cards that are declined.
This is our site: [www.sealtrainingadventures.com]
Affiliate sign up: [www.sealtrainingadventures.com/affiliate]
Program to test a declined card (simply go through the steps to register and when you get to payment enter a random card number): [www.sealtrainingadventures.com/program-registration/]
You will see as an affiliate you get credited for that sale even if your card is declined and we need to prevent that.
That means that other plugin is incorrectly calling affiliate plugin’s commission awarding API. The other plugin (the one doing the transaction) need to make sure that it only notifies the affiliate plugin of a sale when it is a SUCCESSFUL transaction. The affiliate plugin doesn’t need to know anything other than when a successful transaction has been processed. Read this post which will help you see what I mean:
We don’t have any official integration with the plugin you mentioned. So I don’t know the details of what the developer did to integrate with our plugin. However, if you share the above details/info with the developers of that plugin, they will know what to do to fix their plugin.
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