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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – logging into wrong affiliate account
One of my affiliates contacted me that when she went to log into her affiliate account on my site on her mobile device she she was automatically logged into another affiliate’s account and it would not let her log out. She did not enter ANY login credentials.
A few weeks ago another affiliate told me that when she entered her credentials she was taken to another affiliate’s account. She was able to log out. I reset her password and that seems to have fixed it for her.
I’m using WP 4.1 Magazine Theme and the latest version of WP Affiliate.
What is going on?
Are you using a cache plugin? Or is your hosting provider using one on the server side?