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WP Affiliate – Lock Customers to Affiliates

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate – Lock Customers to Affiliates

Tagged: lock customer

  • This topic has 6 replies, 4 voices, and was last updated 10 years, 1 month ago by Theo.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 12, 2014 at 12:09 pm #11219
    Carrnell
    Member

    I recently purchased WP-Affiliate and can’t find the “Lock Customers to Affiliates” feature. Noticed that another forum member had to be sent an add-on. Don’t know what version of WPA he has but the ad copy for the version I purchased say’s that the feature is included. Do a still need an add-on or am I just overlooking it?

    August 12, 2014 at 2:28 pm #64858
    wzp
    Moderator

    It’s an addon. Please read the following page:

    https://www.tipsandtricks-hq.com/wordpress-affiliate/lock-customers-affiliates-addon?ap_id=TheAssurer

    March 19, 2015 at 7:43 am #64859
    Theo
    Spectator

    I already purchased WP-Affiliate, why should anyone have to pay more for something that should actually be default?

    March 19, 2015 at 1:09 pm #64860
    wzp
    Moderator

    That capability is not one of the originally advertised features. It is a premium addon, because substantial amounts of development work was required; and we anticipate additional support related costs; in order to keep up with evolving privacy technologies that may, from time to time, require us to update the addon.

    Besides, in most tiered marketing programs, you don’t want affiliates to get lazy by having customers “permanently locked” to an affiliate.

    The default behavior of almost all affiliate system is that the affiliate who refers the customer last, gets the commission.

    March 20, 2015 at 2:48 pm #64861
    strive4impact
    Member

    Just found this, this morning, and would like to purchase this. We are using WooCommerce in WordPress. I’m happy to pay more for it, and it’s something we really need as we have accounts that are assigned to a certain sales reps (who is like an affiliate for us).

    Thank you!

    March 20, 2015 at 5:29 pm #64862
    wzp
    Moderator

    @strive4impact — Please send a note to the official contact page, and the appropriate person will respond:

    https://support.tipsandtricks-hq.com/contact

    March 21, 2015 at 10:32 am #64863
    Theo
    Spectator

    fair enough, just seems like it should be default to me because of the way my program is structured I suppose

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