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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Infusionsoft Tags Not Created
Tagged: infusionsoft add-on
Hi there,
We’re using WP Affiliate Platform along with the Infusionsoft add-on.
Our issue is that the relevant tag isn’t applied to new affiliates, even after they’ve been approved.
Any help and/or advice will be greatly appreciated.
If you need more detailed info, please say.
Cheers
The following addon applies the tag when an affiliate signs up:
Lets take a look at the log file to see where things are failing. Can you please enable the debug option in the settings menu of the plugin and then share a link to your affiliate signup page so I can inspect a few things?
Hi,
Thanks for replying.
1. I’ve enabled the debug option
2. Here’s the link to our sign-up page: bluepeg.org/affiliate-portal?wp_affiliate_view=signup
The infusionsoft library inclusion seem to be failing on this site. Do you know what PHP version your host is using for this site?
The PHP version is 7.2
I will need to log into your site and check this. I have sent you an email for it.