Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Fatal Error – GetResponse Integration
Tagged: fatal error, getresponse integration, WP Affiliate
- This topic has 5 replies, 2 voices, and was last updated 6 years, 3 months ago by moliver.
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August 17, 2018 at 1:41 pm #15028moliverMember
Upon registering, affiliates are seeing a fatal error message.
This is what one affiliate wrote: “When I signed up for an affiliate account, the page I ended up on showed a ton of code with “fatal error” at the beginning. Everything went through fine, and I was able to get my link and log in, but that’s going to send some people into a panic when they see it.”
She was the first affiliate to sign-up. Then I received an email from the 2nd affiliate trying to sign-up.
“One problem, when I click on Affiliate Sign up at the bottom of each product page it takes me to a page that says welcome xxxxx, and gives me her link and stats.”
I removed the widget with the affiliate sign-up.
I checked the logs and this might be the problem. It’s associated with my GetResponse integration.
[08/17/2018 12:14 PM] – SUCCESS :Affiliate signup notification email successfully sent to the admin: xxxxxx
[08/17/2018 12:14 PM] – SUCCESS :Welcome email successfully sent to the affiliate: xxxx
[08/17/2018 12:14 PM] – SUCCESS :===> Performing autoresponder signup if specified. <===
[08/17/2018 12:14 PM] – SUCCESS :GetResponse integration is being used.
[08/17/2018 12:14 PM] – SUCCESS :Attempting to call GetResponse API for list signup…
[08/17/2018 12:14 PM] – SUCCESS :API Key:xxxxxx, Customer name:xxxxx
[08/17/2018 12:14 PM] – SUCCESS :created the WP_AFF_jsonRPCClient object
[08/17/2018 12:14 PM] – SUCCESS :Attempting to retrieve campaigns for xxxxxaffiliates
[08/17/2018 12:14 PM] – SUCCESS :Retrieved campaigns for: xxxxxaffiliates
[08/17/2018 12:14 PM] – FAILURE :Attempting GetResponse add contact operation for campaign ID: 4RS2Y Name: xxxxxx xxxxx Email: xxxxxxx
[08/17/2018 12:14 PM] – FAILURE :GetResponse contact added… result:Array
[08/17/2018 12:14 PM] – SUCCESS :GetResponse campaign to signup to:xxxxxaffiliates
[08/17/2018 12:14 PM] – SUCCESS :GetResponse global list signup operation performed. Return value is: 1
[08/17/2018 12:14 PM] – SUCCESS :===> End of autoresponder signup <===
I added the xxxx to block sensitive details. When I checked my Getresponse account, this affiliate was added.
Not sure what’s going on. Help please!
August 18, 2018 at 4:14 am #78341adminKeymasterWhat is the actual fatal error that you get? Can you please copy and paste one or two lines of the error so I can get a feel for what its about?
August 18, 2018 at 10:37 am #78342moliverMemberIs it possible to upload an image? I have a screenshot of the whole error message.
August 18, 2018 at 11:40 am #78343moliverMemberOkay, I typed out the full error message for you:
Fatal Error: Uncaught exception ‘Exception’ with message ‘Request have return error: Array’ in /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/lib/auto-responer/wp_aff_jsonRPCClient.php(105): WP_AFF_jsonRPCClient->checkForErrors(Array) #1 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(239): WP_AFF_jsonRPCClient->__call(‘add_contact’, Array) #2 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(239): WP_AFF_jsonRPCClient->add_contact(‘0eb82fd44f7ce43…’, Array) #3 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(294): wp_aff_getResponse_subscribe(‘colorxxxxxxx…”Maxxxx’, ‘Olxxxx’, ‘reixxxxx@gma in /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/lib/auto-responer/wp_aff_jsonRPCClient.php on line 159
August 19, 2018 at 4:38 am #78344adminKeymasterI have added a exception handling block in the code that should help. I have sent you an update via the email.
August 19, 2018 at 12:00 pm #78345moliverMemberThanks! I’ve installed it and will ask a few people to sign-up and let you know how it goes.
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