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WP Affiliate – Fatal Error – GetResponse Integration

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Fatal Error – GetResponse Integration

Tagged: fatal error, getresponse integration, WP Affiliate

  • This topic has 5 replies, 2 voices, and was last updated 6 years, 8 months ago by moliver.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 17, 2018 at 1:41 pm #15028
    moliver
    Member

    Upon registering, affiliates are seeing a fatal error message.

    This is what one affiliate wrote: “When I signed up for an affiliate account, the page I ended up on showed a ton of code with “fatal error” at the beginning. Everything went through fine, and I was able to get my link and log in, but that’s going to send some people into a panic when they see it.”

    She was the first affiliate to sign-up. Then I received an email from the 2nd affiliate trying to sign-up.

    “One problem, when I click on Affiliate Sign up at the bottom of each product page it takes me to a page that says welcome xxxxx, and gives me her link and stats.”

    I removed the widget with the affiliate sign-up.

    I checked the logs and this might be the problem. It’s associated with my GetResponse integration.

    [08/17/2018 12:14 PM] – SUCCESS :Affiliate signup notification email successfully sent to the admin: xxxxxx

    [08/17/2018 12:14 PM] – SUCCESS :Welcome email successfully sent to the affiliate: xxxx

    [08/17/2018 12:14 PM] – SUCCESS :===> Performing autoresponder signup if specified. <===

    [08/17/2018 12:14 PM] – SUCCESS :GetResponse integration is being used.

    [08/17/2018 12:14 PM] – SUCCESS :Attempting to call GetResponse API for list signup…

    [08/17/2018 12:14 PM] – SUCCESS :API Key:xxxxxx, Customer name:xxxxx

    [08/17/2018 12:14 PM] – SUCCESS :created the WP_AFF_jsonRPCClient object

    [08/17/2018 12:14 PM] – SUCCESS :Attempting to retrieve campaigns for xxxxxaffiliates

    [08/17/2018 12:14 PM] – SUCCESS :Retrieved campaigns for: xxxxxaffiliates

    [08/17/2018 12:14 PM] – FAILURE :Attempting GetResponse add contact operation for campaign ID: 4RS2Y Name: xxxxxx xxxxx Email: xxxxxxx

    [08/17/2018 12:14 PM] – FAILURE :GetResponse contact added… result:Array

    [08/17/2018 12:14 PM] – SUCCESS :GetResponse campaign to signup to:xxxxxaffiliates

    [08/17/2018 12:14 PM] – SUCCESS :GetResponse global list signup operation performed. Return value is: 1

    [08/17/2018 12:14 PM] – SUCCESS :===> End of autoresponder signup <===

    I added the xxxx to block sensitive details. When I checked my Getresponse account, this affiliate was added.

    Not sure what’s going on. Help please!

    August 18, 2018 at 4:14 am #78341
    admin
    Keymaster

    What is the actual fatal error that you get? Can you please copy and paste one or two lines of the error so I can get a feel for what its about?

    August 18, 2018 at 10:37 am #78342
    moliver
    Member

    Is it possible to upload an image? I have a screenshot of the whole error message.

    August 18, 2018 at 11:40 am #78343
    moliver
    Member

    Okay, I typed out the full error message for you:

    Fatal Error: Uncaught exception ‘Exception’ with message ‘Request have return error: Array’ in /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/lib/auto-responer/wp_aff_jsonRPCClient.php(105): WP_AFF_jsonRPCClient->checkForErrors(Array) #1 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(239): WP_AFF_jsonRPCClient->__call(‘add_contact’, Array) #2 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(239): WP_AFF_jsonRPCClient->add_contact(‘0eb82fd44f7ce43…’, Array) #3 /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/wp__aff_auto_responder_handler.php(294): wp_aff_getResponse_subscribe(‘colorxxxxxxx…”Maxxxx’, ‘Olxxxx’, ‘reixxxxx@gma in /home/xxxx/public_html/xxxxxxx.com/wp-content/plugins/wp-affiliate-platform/lib/auto-responer/wp_aff_jsonRPCClient.php on line 159

    August 19, 2018 at 4:38 am #78344
    admin
    Keymaster

    I have added a exception handling block in the code that should help. I have sent you an update via the email.

    August 19, 2018 at 12:00 pm #78345
    moliver
    Member

    Thanks! I’ve installed it and will ask a few people to sign-up and let you know how it goes.

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