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[Support request] Wp affiliate creating two affiliate payments

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Wp affiliate creating two affiliate payments

Tagged: affiliate payments

  • This topic has 2 replies, 3 voices, and was last updated 4 years, 3 months ago by casperxgrey.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 27, 2021 at 8:10 am #82418
    HarryD0g571
    Participant

    Hi There
    For some reason, WPaffliate is creating 2 x affiliate payments per order.
    We are using Woocommerce, Woocommerce subscriptions and Woocommerce members.
    The initial order is shown (£10 trial offer) and this creates the correct % payment to the affiliate. It also creates a second commissions payment for the subsequent month’s subscription payment. I have looked in settings and can’t see anything that may be affecting this.
    Here is a screenshot of what is happening.
    Double aff payments
    many thanks in advance for your help
    Cheers
    Mark

    January 27, 2021 at 5:58 pm #82419
    admin
    Keymaster

    I will take a look at your setup to better understand the conditions for this site. I have sent you an email for it.

    January 28, 2021 at 7:01 pm #82429
    casperxgrey
    Spectator

    Hi, I am having an almost identical issue on my website as well. Except for us the initial sale is being recorded properly, but each recurring sale after is recorded twice at the same time. Can you send us an email for login credentials to take a look? We are using wp affiliate, paid memberships pro and paypal. Thank you!

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