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wp affiliate – commission not paid when used with emember

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › wp affiliate – commission not paid when used with emember

  • This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago by jang.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 26, 2016 at 4:42 am #13894
    jang
    Member

    i test wp affiliate. i use my own link affiliate and make a purchase. but commision not credit into my account affiliate and also notification commision by emel not sent to me. i think i follow exactly the instruction in doc to setup wp affiliate

    how can i solve this prob

    thank for great support

    December 26, 2016 at 1:54 pm #74810
    wzp
    Moderator

    Which eCommerce package have you integrated with WP Affiliate?

    December 26, 2016 at 2:51 pm #74811
    jang
    Member

    im not use any ecommerce package. my site just use wp emember and wp affiliate. both of your product

    thank for great support

    December 26, 2016 at 3:30 pm #74812
    wzp
    Moderator

    1. You are trying to track affiliate sales of memberships?

       

    2. Because you are only using eMember to sell memberships; you are using “Simple PayPal buttons” to sell memberships?

      https://www.tipsandtricks-hq.com/wordpress-membership/how-to-use-a-simple-paypal-payment-button-to-accept-membership-payment-146

       

    3. After the purchase is made, except for the affiliate commission emails, are all the “other emails” being sent; acknowledging the sale took place? Does the sale “show up” in the PayPal account, does a registration link get sent from eMember?

       

    December 26, 2016 at 5:35 pm #74813
    jang
    Member

    1. yes. mysite sell memberships

    2. yes. i use simple paypal button to sell membership. i use option 1

    3. yes. all email i got. and paypal show up in the account and registration link successfully sent to my emel from ememmber.. except notification “paid commision did not sent to my emel from wp affiliate plugin and commision for sale membership did not credit to my account affiliate

    so how can i solve it. help me

    thank for great support

    December 27, 2016 at 12:07 am #74814
    admin
    Keymaster

    For your setup you should use the option mentioned in the “Advanced Integration with a PayPal Button” section of the following documentation:

    How to Use a Simple PayPal Payment Button to Accept Membership Payment

    That shortcode will add the extra data required for affiliate tracking to the button.

    After you implement that, do a test transaction and let me know how you go.

    Make sure to keep the debug option enabled so I can check it if it doesn’t work. Also, if it still doesn’t work then share the URL of the page where you have the PayPal button so I can inspect it.

    December 27, 2016 at 3:50 am #74815
    jang
    Member

    its work sir!!

    great. love your plugin

    thank for the great support!!

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