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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Can I recalculate commissions after the sale?
Tagged: Adjust Commissions
I noticed commissions were not being generated for a specific product.
I looked at my Affiliates > Settings > Integrations > Allowed Products field and noticed I forgot to add that product’s ID to the list of allowed products. I have since added the product ID to the allowed products list.
Can I now recalculate commissions for sales on that product? If so, how?
I’ve tried Affiliates > Tools > Recount Stats for some of the affiliates and this did not resolve the issue.
Go to the commission menu and delete the row that is wrong. Enter a new one manually with the correct values.