WP Affiliate- Affiliate Dashboard referrals not showing

[v2_inc]

Hi, when our affiliates log into their dashboard, they have commission showing but no referral data shows. My understanding is the referral data is supposed to track the click throughs they receive from their links or does the referral section only apply to a tiered comp structure? We are running only direct comp structures.

Am I missing something?

Thanks

[wpCommerce]

Hi, Do you have a test affiliate account that I can use to login and investigate this issue?

[TriumphantLearning]

I am having the same problem. My affiliates can log into their account, but they cannot access the “Referrals” or “Ads” pages. They can click on the “Home,” “Edit Profile,” and “Contact” buttons and be taken to those respective locations but they cannot click on the “Referrals” or “Ads” buttons.

Updated:

Watching one of your videos, I had a thought that it might have to do with having the affiliate view embedded within a page. When I changed the code from: [wp_affiliate_view2] to [wp_affiliate_view], I can access all of the options. Something about the [wp_affiliate_view2] is not allowing affiliates to click on “Referrals” or “Ads.”

[admin]

That other view is likely conflicting with your theme or another plugin. We have a few options for the affiliate view. Use the one that works on your site.

[ComemSolutions]

I had the same problem and i’ve fix that.

Simply add this code to a js of your theme, i’ve add it to my custom.js file:

jQuery(function ($) {

$(‘.dropdown-toggle’).dropdown()

});

I hope this help. Cheers

[Olik]

Hi,

I used the following solution: https://support.tipsandtricks-hq.com/forums/topic/dropdown-menus-are-not-working-not-opening?replies=3#post-83410

[Author]

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