WordPress Scaling Image Sizes

[KarenJH]

Hello there,

For the first time since I started using WP Photo Seller, the following started happening.

When I upload pictures to insert them in a new gallery, WordPress is appending the file name with “scaled” like this:

pretty-flowers.jpg is change to pretty-flowers-scaled.jpg

It is also changing the file size. So a jpg image that I loaded that was 2000 X 3000 pixels is resized to 1707 x 2560. This has never occurred before, until this morning.

Any idea why this is happening or how to fix it?

Thank you!

Karen

[admin]

I just tested the gallery upload in my test site and I don’t see the issue you explained. In the media insert window, do you have the “Full size” selected?

What version of the plugin are you using? What version of WordPress are you using?

[KarenJH]

Hi,

I’m using WordPress 5.3 and Photoseller 2.4.6.

The weird thing is, I uploaded some images that were 2000 x 2000 earlier this morning without a problem.

I want to show you a screenshot of what’s happening, but I’m not sure how to do it.

Karen

[KarenJH]

Hello again,

This question is being shown as answered, but I haven’t heard anything. Any ideas about what might be going on with this problem? Do you need anymore information from me?

Thanks,

Karen

[admin]

So this is only happening in one particular gallery? If the new images that you upload are working fine, then you can delete the ones that are not correct then re-upload them. If that doesn’t work, then I can log into your site and take a look.

[KarenJH]

Just tried a new gallery and the same thing is happening. How can I send you my login info? Can I send you a screenshot?

[KarenJH]

I just want to add that I was able to make another gallery with 2000 x 2000 images with no scaling. The problem must be related to the size of the images because when I upload an image that’s 3000 x 2000 or 2000 X 3000, it gets scaled by WordPress, as described above.

[admin]

This coule be a new thing wordpress has started. Let me log in and check it on your site. I have sent you an email for it.

[Peter]

I think wordpress core is doing that because of a recent feature:

https://make.wordpress.org/core/2019/10/09/introducing-handling-of-big-images-in-wordpress-5-3/

You can disable the scaling by adding the following in your theme’s functions.php file:

add_filter( 'big_image_size_threshold', '__return_false' );

[Author]

Posts