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WP eMember – WordPress Admin Bar Hover Problem

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP eMember – WordPress Admin Bar Hover Problem

  • This topic has 9 replies, 3 voices, and was last updated 11 years, 10 months ago by ClintonLee83.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 15, 2013 at 11:28 pm #9345
    ClintonLee83
    Member

    On my website: [http://www.theblueboxmethod.com]

    When I hover over my username on the wordpress admin bar from my front end, the drop down menu appears, but when I move the mouse down to hover over the menu to select something, the menu disappears.

    This happens with all of the menu items on the admin bar.

    I’ve deactivated the WP-emember plugin and the bar works fine.

    Here is a troubleshooting account you can use to look at the problem:

    [http://www.theblueboxmethod.com/wp-admin]

    Test1

    Test1

    If you need access to more, please let me know and I’ll pm you.

    Thank you!

    July 16, 2013 at 1:22 am #56628
    wpCommerce
    Moderator

    Hi, It’s not happening to me at all. It is a browser or caching issue on your side?

    July 16, 2013 at 1:58 am #56629
    ClintonLee83
    Member

    Yes you’re right. It’s working fine for me in Chrome so it’s a browser issue which is strange. I’m using firefox 22.0

    I’ve cleared my cache and tried re-installing firefox and it’s still not working.

    Are you using firefox?

    July 18, 2013 at 5:33 am #56630
    ClintonLee83
    Member

    Do you have any ideas about how I can troubleshoot this? It’s going to be a problem if members are having the same issue.

    July 18, 2013 at 6:41 am #56631
    admin
    Keymaster

    Hi, This couldn’t be an issue coming from the eMember plugin.. I just tested it on my test server.

    Please do the following to identify which plugins are conflicting and causing this issue.

    1) Temporarily switch to the default WordPress theme

    2) Turn off all plugin but eMember

    3) Now check the issue… do you see the issue anymore?

    I noticed that the user’s profile link is coming on the left hand side in the admin bar which is wrong. By default it shows on the right hand side. So whatever customization you did to make this switch is where you should look (it is likely HTML code is broken in that customization).

    July 18, 2013 at 12:30 pm #56632
    ClintonLee83
    Member

    Okay, I’m still having issues. I’ll have to go to WordPress for support on this one I think.

    Thank you for the help!

    July 18, 2013 at 10:37 pm #56633
    admin
    Keymaster

    Did you find out what is causing the user’s profile link in the admin bar to show up on the left hand side?

    July 19, 2013 at 12:10 am #56634
    ClintonLee83
    Member

    When I switched the default theme, the bar was back to normal. It was not reversed and the dropdown worked so it’s got to be something in my theme files.

    Maybe the header.php?

    July 19, 2013 at 4:41 am #56635
    admin
    Keymaster

    I am not really sure why your theme would do that. My guess is that there is some bad CSS code in the theme that is conflicting with the admin bar. Your theme developer would be the best person to help you with that. Ask him why the theme mess up the standard admin bar.

    July 25, 2013 at 3:18 pm #56636
    ClintonLee83
    Member

    I’ve resolved this problem.

    The error was in the header, a java script conflict.

    Removing the code:

    <script type=”text/javascript” src=”<?php bloginfo(‘template_directory’); ?>/js/dropmenu.js”></script>

    solves the problem. I’m not sure why activating wp-emember makes the admin bar inside the header act strange with this code but that’s the problem.

    Thanks for the support! You guys are awesome!

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