- This topic has 5 replies, 2 voices, and was last updated 9 years, 4 months ago by
.
-
Posts
-
Hello,
I want to change the total amount of an order after the order is placed, but the commission don’t change. I think the commission value is set to an extra table in mysql and isn’t generated real time. Is there any solution for this problem?
And is there a way to accept a commission only manually, not automatically after the order is placed?
Thanxs for healp and cheers,
Sebastian
Commissions are given automatically after a customers makes a payment. If you want to manually modify or insert a commission then you can do it from the sales menu of the plugin.
Add your commission using the “Manual Commission Award” interface. If you need to adjust and existing commission then delete that row and add a new one with the new info.
Hi,
our products are all sell per bill and woocommerce marked it as payed. So its possible to deactivate the automatically given commission?
And in the sales menu its only possible to delete an entry, not to modify. Please for the next update: Admin can change between automatically and manually given commissions, and admin can edit, accept and delete commissions in sales menu.
Thanxs
Sebastian
How are you accepting money for this product? Is the customer paying you manually (using offline payment methods) or are you accepting money using something like PayPal?
In that case, your order status shouldn’t even be set to complete when the checkout is done. The plugin only awards commission when the payment status of the order is set to “Complete” or “Processing”. That should only happen when a customer is checking out and paying via an online payment method (like PayPal).
Before you set your payment status to complete, make sure to edit the WooCommerce order and specify the price and amount that you charged for that order. Then change the status. This way when WooCommerce notifies our plugin about this order, it will pass in the correct amount and the plugin will calculate commission based on that amount.
- You must be logged in to reply to this topic.