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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Wishlist Member and recurring billing/monthly subscription error
So unfortunately I’m dependent on that POS Wishlist Member. I’ve had it successfully integrated with WP eStore since May of last year. I recently introduced a monthly subscription option with recurring monthly billing.
While I’m actually getting paid the subsequent payments, they aren’t showing up either in WP eStore or in WLM. WLM shows the subscription to be expired and WP eStore doesn’t show a transaction, although my PayPal account has an extra $20 in it.
I believe that I’ve followed the integration instructions correctly.
* The secret word, post url & SKU are entered correctly (and this works fine for lump sum payments)
* The code I’m using for the subscribe button is [wp_eStore_subscribe:product_id:7:end]
* The recurring billing settings for the product are:
** 19.99
** 1 month
** 0
** checked
The initial transaction goes through fine, the customer is billed, I’m paid, they are assigned to the membership level and are added to the appropriate aweber email list.
At month end, I’m paid and WLM shows their subscription expired.
I’m using WordPress 3.04, WP eStore 3.4.4 and WLM 2.5.0
What am I doing wrong?
Hi Rick, The way it works is that when members subscribe they will continue to pay for the service until they cancel the subscription. When they do cancel the subscription PayPal will notify eStore and eStore will notify WishList member and deactivate that particular account.
So you don’t need to check every month if they have paid because if they haven’t paid their membership will get cancelled automatically.
You just need to set the membership level so it doesn’t expire in a month (You should be able to edit the membership level and update this). This page has some more explanation around this:
Membership Payment – Difference between "Buy Now" and "Subscription" buttons
Let me know if that make sense.
Yes, that does make sense. Thanks for the response.