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Which Email for purchases WITH a gift certificate (not of)?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Which Email for purchases WITH a gift certificate (not of)?

  • This topic has 8 replies, 3 voices, and was last updated 10 years, 3 months ago by TSS10.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 25, 2015 at 12:31 am #12029
    TSS10
    Member

    Which email does the addon use to send out notifications when something is purchased with a gift certificate? (and doesn’t go to paypal?) Right now they are going to my developer and the only place that I can find her email is on the general settings page. Is this the email that it uses? If not, which one?

    Thanks,

    Shari

    January 25, 2015 at 12:34 am #68252
    wzp
    Moderator

    WP eStore –> Settings –> Payment Gateway Settings –> Manual/Offline Checkout Settings –> Notification Email Address for Seller

    January 25, 2015 at 3:36 pm #68253
    TSS10
    Member

    Thanks for the reply! I don’t have that checked, though – or is that something that it refers to automatically with the gift certificate plugin?

    January 25, 2015 at 7:25 pm #68254
    wzp
    Moderator

    Didn’t you want to know where to set the notification email, for the Manual Gateway?

    January 25, 2015 at 10:05 pm #68255
    TSS10
    Member

    Yes, but it sent out two emails already and there was nothing in the box. (I didn’t realize I had to set it up that way) I was trying to figure out why it sent it to where it did. The only place where the address was that it sent the email to was in the general box of WordPress. I wanted to make sure I wasn’t missing anything else. I don’t have manual checkout checked, do I need it to be so?

    January 25, 2015 at 11:45 pm #68256
    admin
    Keymaster

    When a user purchase via gift certificate, the email is sent to the address you specified in the “Notification Email Address” field (under the Email Settings menu). Which payment gateway are you using?

    January 26, 2015 at 1:46 pm #68257
    TSS10
    Member

    We’re using paypal. Until you pointed that out to me, the box was empty.

    January 26, 2015 at 4:59 pm #68258
    wzp
    Moderator

    …when something is purchased with a gift certificate? (and doesn’t go to paypal?)

    That was the confusion that led me to believe you were using the Manual Gateway.

    January 26, 2015 at 6:56 pm #68259
    TSS10
    Member

    I’m going to set up a test tonight and see if it is indeed that “general” email that it uses (it’s the only place that I could find the address that it sent the email to! I’ll let you know.

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