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Where can I find the tax breakdown information?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Where can I find the tax breakdown information?

Tagged: tax breakdown, VAT ID

  • This topic has 6 replies, 2 voices, and was last updated 12 years, 6 months ago by admin.
Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • October 22, 2012 at 12:53 pm #7693
    Dan
    Member

    I have to charge 20% tax.

    This is working fine on my site and it also forwards the correct tax amount to Paypal.

    My problem is after the sale. on eShop I can’t see anywhere on the system the tax breakdown (ie. $2 tax on a $10 sale).

    The only way I managed to see this is by installing the “Order Management” plugin. I don’t sell physical goods so it is not ideal to have to go there everytime.

    Please advise.

    October 22, 2012 at 1:35 pm #50565
    Dan
    Member

    Also, under “Price Paid” in the “Manage Customers” section it only shows $10, not $12 which is the total paid by customer ($10 + 20% = $12). How can I fix this?

    October 23, 2012 at 5:09 am #50566
    admin
    Keymaster

    The tax is charged on a transaction level (for the whole transaction). The manage customers list does not show the records on a per transaction basis which is why this information is not there. The order management addon handles checkouts on a per transaction level so that addon shows details on a transaction level.

    Whats the purpose of viewing the tax amount on the manage customer screen?

    October 24, 2012 at 3:24 pm #50567
    Dan
    Member

    Thanks for explaining.

    Most importantly, at the moment on my “manage customer” screen it only shows the order amount excluding tax which means that if I try to match those records with what I actually made they do not match.

    My accountant needs this information for auditing purposes and so we can tally up the online sales and bank account balance.

    I hope this makes sense. Thanks!

    October 25, 2012 at 3:31 am #50568
    admin
    Keymaster

    Okay the manage customer menu won’t help with that. For accounting purpose, use the details from your PayPal account. PayPal lets you export all your sales data for this reason. This exported data will have details laid out that are helpful from an accounting point of view.

    The other option is to use eStore’s stats data that you can see from the stats menu or use the data from the order management addon (this data is shown on a per transaction basis).

    October 26, 2012 at 8:39 am #50569
    Dan
    Member

    I understand.

    Can you please just confirm if the amount shown on the eStore’s stats includes tax?

    Thanks!

    October 27, 2012 at 5:04 am #50570
    admin
    Keymaster

    No, the product prices shown in the stat does not include tax.

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