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When clicking on checkout, I get blank screen….

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › When clicking on checkout, I get blank screen….

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • March 31, 2010 at 4:36 am #1004
    Jondkenney
    Member

    Website: http://www.experiencecrosspointe.com/store

    Love this plugin! I’m in the beginning stages of trying to get this thing to work and when I add a product I click on the checkout with paypal button and it goes to a blank screen. It never takes me anywhere. Any ideas? Thanks!

    Jon

    March 31, 2010 at 6:05 am #19286
    Ivy
    Member

    Hi, Can you tell me what version of PHP you are using?

    Cheers,

    Ivy

    March 31, 2010 at 12:17 pm #19287
    Jondkenney
    Member

    Ivy,

    The PHP version is 4.4.9

    March 31, 2010 at 10:33 pm #19288
    Jondkenney
    Member

    Any luck on why I cannot get to paypal? I need to have this up and running by tomorrow morning. Thanks!

    March 31, 2010 at 11:09 pm #19289
    Ivy
    Member

    It sounds like a PHP version issue. You will need to contact your hosting company have have them update your PHP to 5.0 or higher. Using an older version of PHP is also a security risk for you site. It should take your hosting company about 5 minutes to update your PHP.

    Please let us know if you have the problem after you have done this.

    Cheers,

    Ivy

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