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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › What customer information is collected by eStore and stored?
Tagged: customer information
Good Day,
I need to know if any other personal information is collected from a customer when they purchase a product so that I can identify this in a Privacy Policy.
I use Standard PayPal (i.e. the customer clicks the checkout button and is taken to PayPal).
I can see that the eStore retains the following personal information for each customer (including other information specific to the purchase):
First Name
Last Name
Physical Address
Phone
IP Address
Does eStore retain this information on any other server?
Thanks
Does eStore retain this information on any other server?
No, only in the MySQL database; of the WordPress instance, on which the purchase was made.
Additionally, it also keeps track of purchase history, on a per email address basis. This is important, because law enforcement regularly subpoenas Amazon, for such information.
[https://d0.awsstatic.com/certifications/Amazon_LawEnforcement_Guidelines.pdf]
Also, your hosting provider might be making hourly, daily, weekly, or monthly backups of your server.
Good point on the Hosting site. Thanks for the reply.