Warn Customer Before Product Repurchase

[dross]

I am preparing to launch a website which will sell PDF products using Stamper and eStore. At least under Sandbox testing customers are allowed to repurchase a product without any notifications. There may be valid reasons for re-purchasing a given product, but I would like to reduce instances where I have to refund transactions because customers made a mistake.

Is there a way to provide a warning to a customer that they have already purchased a product, before they proceed?

[wzp]

Is there a way to provide a warning to a customer that they have already purchased a product, before they proceed?

The problem is that eStore doesn’t know who you are, until after the Payment Gateway IPN return; which at that point, is “too late.”

If you are also using eMember, to register your buyers, then you would know who they are before checkout; and be able to provide them with a “purchase history” display:

https://www.tipsandtricks-hq.com/wordpress-membership/how-to-display-a-members-purchase-history-158

If you are not using eMember, to pre-register buyers, what you could try doing is forcing them to agree to a Terms & Conditions page. On the T&C page, place verbage warning them to check for previous purchases and then place the [wp_eStore_download_link_sender] shortcode on the T&C page, giving them the opportunity to have links for previous purchases resent.

[dross]

Ok, I understand. Thanks for the help.

[Author]

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